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Thai Airlines - Good And Bad


91 replies to this topic

#51 wileycoyote

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Posted 2008-09-02 19:40:42

Sorry TG ,even my aptience has been exhausted ...booked with another airline for school holidays !

#52 Toany

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Posted 2008-10-26 22:40:07

Have you ever noticed how hot and stuffy it gets on Thai long haul flight?  I think it is because they cut down the oxygen to save weight.  I have asked Thai about this a few times and never get a reply.  They reply to other comments, but not his one. The silence says everything.

#53 benjamat

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Posted 2008-10-26 23:46:33

I really want to fly Thai but poor planes and too high prices mean that 1 trip was enough for me

#54 WinnieTheKhwai

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Posted 2008-10-27 17:40:06

I had a great flight with Thai from LAX recently..   I know there's lots of things wrong with Thais and their routes, but there's only ONE airline that gives you the feeling you're already in Thailand when you board, and that's TG.

#55 bangon04

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Posted 2008-10-28 23:22:27

View Postbenjamat, on 2008-10-26 23:46:33, said:

I really want to fly Thai but poor planes and too high prices mean that 1 trip was enough for me


Thai was quite efficient raising prices and fuel surcharges when the oil price was high.... Not so eager to reduce prices / surcharges now, are they?

If any frequent milege is missing from a Skyteam account, a few clicks on their website and they will find the missing miles and credit them. Thai?  Oh you must retain the original boarding cards, and pay for a courier to guarantee receipt of your claim, and keep a copy to do it again when they deny receipt anyway, and wait 8 weeks or more, Lucky they have an expensive computer system.....

#56 RAZZELL

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Posted 2008-10-29 02:30:14

View PostToany, on 2008-10-26 23:40:07, said:

Have you ever noticed how hot and stuffy it gets on Thai long haul flight?  I think it is because they cut down the oxygen to save weight.  I have asked Thai about this a few times and never get a reply.  They reply to other comments, but not his one. The silence says everything.

It's called "coshing". Basically they raise the cabin temperature to make people drowsy. Therefore less work for the Crew  :o

I agree with lot's of the above. Five years ago I paid £376 for a return flight in economy LHR-BKK. In August it was nearly £800. Both were with full TG airmiles.

I have had one "free" flight - cost was just the airport taxes and fuel taxes...at the time about £120. It was impossible to upgrade for the dates I wanted.

I was told they only have about 6 (?) Business class seats per plane available for "reward travel". When you realise how many people have TG Gold cards, the number of Thai Airways employees that want to travel, government officials etc you can see the chances of getting the dates you want are pretty slim.

Will persevere - mainly because I like the night flights from LHR -  until I get the "Gold"one  :D


RAZZ

Edited by RAZZELL, 2008-10-29 02:32:17.


#57 NZ1325

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Posted 2008-10-29 12:06:05

I have joined up to this forum to specifically reply to this.

All I want to know is what justifications does Thai Airways have to charge such ludicrous fares?

We work at the New Zealand Embassy, and we are considering changing our preferred airline because of the massive gap between Thai Airways and other competitors.

I’ve never had an issue with their service or their products, however its certainly not worth paying up to 50% more than flying with another airline.

Sorry TG, your extreme prices are unjust, especially now that the price of oil has hit its lowest price in over 17 months (Reuters).

If this is your way of trying to make up for your recent quarterly loss, you can forget about the loyalty many of your customers have shown.

Don’t you realise that people will opt for other options if your prices are so out of range? Where will that leave the airline then? Hopefully not in the same situation as Alitalia.

#58 HorseDoctor

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Posted 2008-10-29 12:58:54

I know an entire thread on this subject was removed but since the National papers have reported on it and and 2  airlines were  grounded last July finally  ( too late however ) for safety violations perhaps the subject is not forbidden anymore

I do not think any Thai airline is safe, too much dirt has been dug up after the 1-2 go crash in Phuket that points to Thai DCA not doing a competent  regulating airlines OR airports.

Thai airways isn't considered safe either  by many Pro pilots on a discussion forum I visit . In fact only 2 airlines in the SE Asia region are and that's Singapore and Malaysia . Air Asia was the subject of a report in  Asia Times ( I think )  about  having planes up in the air for more than average, and not changing tires enough, etc, wherever pennies could be pinched...

I will not Fly Thai

#59 junki3korean

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Posted 2008-10-29 13:10:50

i fly thai all the time cause of the young and suay stewardess  :D

i dont want to fly Quantas or american with them old ass ladies!!


chai mai???

Expensive yes i do agree  :o

it does suck when you get an old plane with no screen in front off you.......

Edited by junki3korean, 2008-10-29 13:11:48.


#60 Captain Chaos

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Posted 2008-10-29 17:54:24

View PostHorseDoctor, on 2008-10-29 13:58:54, said:

I know an entire thread on this subject was removed but since the National papers have reported on it and and 2  airlines were  grounded last July finally  ( too late however ) for safety violations perhaps the subject is not forbidden anymore

I do not think any Thai airline is safe, too much dirt has been dug up after the 1-2 go crash in Phuket that points to Thai DCA not doing a competent  regulating airlines OR airports.

Thai airways isn't considered safe either  by many Pro pilots on a discussion forum I visit . In fact only 2 airlines in the SE Asia region are and that's Singapore and Malaysia . Air Asia was the subject of a report in  Asia Times ( I think )  about  having planes up in the air for more than average, and not changing tires enough, etc, wherever pennies could be pinched...

I will not Fly Thai


What about Cathay? Suppose not technically in SEA but fly plenty of routes in this area (including SIN-BKK which I sometimes do)...

#61 dekka007

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Posted 2008-10-30 07:44:44

Quote

Thai airways isn't considered safe either by many Pro pilots on a discussion forum I visit . In fact only 2 airlines in the SE Asia region are and that's Singapore and Malaysia

Not sure about which forum that is but I do not agree.   Safety among SE asian airlines is on about par if u ask me (I would put Thai personally way ahead of Malaysian).  The safest airline in asia I would have to go with CX.  SIA is fairly good except CX training of flightdeck crew is too a much higher standard than SIA.  

SIA tends to use ex-singapore airforce pilots who have low hours, no airline experience and dont always make the best airline crews.  Also SIA is a bit who you know mentality in the ranks of the crews.

At the end of the day I will fly Thai, Singapore, Malaysian, Vietnam, CX, Airasia.  Airlines I will not fly on are mainland chinese.

#62 hazz

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Posted 2008-10-30 15:58:44

I used to fly with Thai quite a bit between LHR and BKK over the last 8 years. Their planes are old and their in flight entertainment is crap. however their seat spacing is the widest (34") which allows me at 5ft 8" to stretch out with my feet under the seat in front and get a good nights sleep.

I got fed up with being stiffed with half airmiles on what were expensive tickets. Its a minor issue, but I do not like being stiffed and as a result I will be flying with TG only as a last result. So much for customer loyalty programs.

As for alternatives


EVA and KLM. Baggage surcharges are an important profit center to them. You will be surprised at how much they will try and gouge you for. I almost flew with EVA (my thai plane was broken) they wanted 950 pounds for being 7kg over their baggage allowance!; so I flew thai next day 3kg under the limit.

Singapore. their service is good as is their in flight entertainment. but their seat spacing is a little too short to be comfortable and their various budget airline threats as to what will happen if you are late for check in fail to impress me. Still I am looking forward to trying their A380's

BA, Quantus, Lufthanser All fine but again the seat spacing is not good for comfortable sleeping. Quantus do seem to have a passion for telling you what the law does now allow you to do before the plane takes off; which makes you wonder what they think of their customers.

Emirates. i have flown between bkk and hkk; and found them to be as good as singapore. I have never flown long haul with them; given Dubai's love of banging up travelers for having pain killers in their urine, 3 bread seeds on their shirt and 1000th of a gram of cannabis on the bottom on their shoe; why bother going.

One reason planes can get stuffy; the plane has to compress and heat their air that they low into the cabin; I have been told by a number of air crew that reducing the airflow in to the cabin can save 100's of pounds in fuel costs on a long haul flight

#63 bkkjames

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Posted 2008-10-30 17:07:33

View PostNZ1325, on 2008-10-29 12:06:05, said:

I have joined up to this forum to specifically reply to this.

All I want to know is what justifications does Thai Airways have to charge such ludicrous fares?

We work at the New Zealand Embassy, and we are considering changing our preferred airline because of the massive gap between Thai Airways and other competitors.

I’ve never had an issue with their service or their products, however its certainly not worth paying up to 50% more than flying with another airline.

Sorry TG, your extreme prices are unjust, especially now that the price of oil has hit its lowest price in over 17 months (Reuters).

If this is your way of trying to make up for your recent quarterly loss, you can forget about the loyalty many of your customers have shown.

Don’t you realise that people will opt for other options if your prices are so out of range? Where will that leave the airline then? Hopefully not in the same situation as Alitalia.

Not disagreeing with your points. Most are on the money actually.

Which airlines fly to NZ these days, Qantas, Emirates, SQ, Malaysian? Do they all stop in Australia first or are there non-stops?

Thanks
James

Edited by bkkjames, 2008-10-30 17:08:18.


#64 NZ1325

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Posted 2008-10-30 20:44:39

View Postbkkjames, on 2008-10-30 17:07:33, said:

View PostNZ1325, on 2008-10-29 12:06:05, said:

I have joined up to this forum to specifically reply to this.

All I want to know is what justifications does Thai Airways have to charge such ludicrous fares?

We work at the New Zealand Embassy, and we are considering changing our preferred airline because of the massive gap between Thai Airways and other competitors.

I've never had an issue with their service or their products, however its certainly not worth paying up to 50% more than flying with another airline.

Sorry TG, your extreme prices are unjust, especially now that the price of oil has hit its lowest price in over 17 months (Reuters).

If this is your way of trying to make up for your recent quarterly loss, you can forget about the loyalty many of your customers have shown.

Don't you realise that people will opt for other options if your prices are so out of range? Where will that leave the airline then? Hopefully not in the same situation as Alitalia.

Not disagreeing with your points. Most are on the money actually.

Which airlines fly to NZ these days, Qantas, Emirates, SQ, Malaysian? Do they all stop in Australia first or are there non-stops?

Thanks
James

Given our remote location, and our tiny population, you would be suprised how many airlines do.

SQ, Malaysia, TG, Qantas, Emirates, Royal Brunei and of course Jetstar.

Of all of these airlines, TG are the only carrier that flies direct, which I'm sure they are aware of.
What gets me annoyed is that recently I searched for a fare for my mother to come to Thailand for a holiday.

TG $2500
Air NZ $1500 (Noting that it was a TG flight, but was codeshare as AirNZ)

If that doesnt speak volumes, what does?

Im not one to boast about our own airline, friends would tell you im the last to compliment anything from New Zealand, but for a good price, you get good service, a good quality product and its the only airline to offer a daily around-the-world service on the one airline.

AKL-HKG-LHR-LAX-AKL



Pretty good for a country in the middle of nothing aye lol

Edited by NZ1325, 2008-10-30 20:47:40.


#65 charliemike11

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Posted 2008-10-31 02:29:38

I'm trying to arrange a direct flight from BKK to LHR for My Thai GF and my son 1 &1/2 yr old can anyone give me a contact number or web address to sort this? I really would appreciate any help as I'm tired of chasing web flights for 15000 BHT only to discover they are actually 45000 BHT!!! We want economy best value etc....

Cheers guys

Neil.

#66 merijn

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Posted 2008-10-31 02:52:30

I used to fly with Thai between Europe ( Holland, germany and Zurich ) and Bangkok from around 1993 and 2004 on a bi weekly basis and was off-course a Gold Card member.
In the first few years it was very good with good service and many up grades as a frequent flyer but after a few years it went from bad to worse.
Old airplanes with outdated service and equipment and never a upgarde or something like that any more.
In my opinion it was a airline which grow to fast and could not keep up with that.

#67 Rinrada

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Posted 2008-10-31 04:47:34

Last jolli instead of Thai we tried Ettihad via Abu D and not too bad. :D

Maybe not quite as "smooth as silk "as Thai and I did miss the Lounges at both ends but the grub/booze in the Magic bar at Suwanna was very good and awfully reasonable (40 bt a Heine)

Etti has a good ents systems,decent headphones and new planes although seats a wee bit tight but on the way back not too busy so could stretch out.

Saved just over £500 quid on the tickets which we used to buys our six new cows .....so...... 'Moo'... to Thai...... :o

Also got enough air miles for a flight to Bombay......eh.....??

#68 dekka007

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Posted 2008-11-02 09:32:27

TG still lost the plot!

First week Nov BKK-SIN Return 2nd week Nov.

More or less same Dep. Arr. Times bar a few minutes.  Flexible Ticket with Airmiles accrual.

TG = 13265 (Website price)

SQ = 9750 (Website Price)

Now bearing in mind the in-flight service / seats / IFE / Food and Drinks Quality / Aircraft Age of SQ compared to TG which would you fly.....no brainer right.  

When will TG ever learn they are offering an inferior product for 3500 THB more......Even with the current airline and travel industry climate.

Good luck to them I fear a goverment bail out shortly for TG.

Edited by dekka007, 2008-11-02 09:39:29.


#69 NZ1325

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Posted 2008-11-02 11:01:29

Flying Bangkok to New Zealand on TG April 2009 = B63000
Flying Bangkok to New Zealand on EK April 2009 = B37000

PLEASE EXPLAIN TG......................................

#70 RoyJones

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Posted 2008-11-02 15:07:58

I have been with Thai airways a few times and thought it is one of the best when it comes to service. Singapore Airlines also is very impressive. Ive been with Qantas once it was very very bad, never again. BA is not great but I like the service also.
I guess it just depends

#71 tw25rw

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Posted 2008-11-02 19:07:23

The TG website seems to only show the dearest booking class at a price determined by a poor yield management system. Fortunately, you can get their tickets much more affordably through other sites.

#72 dekka007

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Posted 2008-11-02 19:42:32

Quote

Fortunately, you can get their tickets much more affordably through other sites.

Actually TG website allows u to choose all booking fare classes in Economy.

Perhaps but not more than 3500 THB cheaper to match SQ...more like 1500 cheaper.

Edited by dekka007, 2008-11-02 19:43:25.


#73 cclub75

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Posted 2008-11-02 19:57:08

View PostNZ1325, on 2008-11-02 11:01:29, said:

Flying Bangkok to New Zealand on TG April 2009 = B63000
Flying Bangkok to New Zealand on EK April 2009 = B37000

PLEASE EXPLAIN TG......................................

There is nothing to explain.  :o

TG has big financial troubles... and I don't even talk about the internal management issues.

Therefore, to increase prices is the only rational thing to do for the lunatics that pretend to "manage" this airlines (generals, colonels, politicians, the maid of the cousin of the general, and other crooks).

http://www.bangkokpo...t2008_biz31.php

''The situation has deteriorated from bad to worse, well beyond our expectation. [It] is becoming more critical for us to reassess our frequencies,'' executive vice-president Pandit Chanapai said.
For the first half of this year, THAI posted a loss of 7.04 billion baht.

Edited by cclub75, 2008-11-02 20:04:04.


#74 jeffer

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Posted 2008-11-03 13:31:55

Flew on Thai from Australia last week. Plane was new, good inseat entertainment, food was ok, staff were good. Baggage allowance, surprisingly not a peep when I checked on 2 suitcases weighing 32+kg total for economy travel.

If anyone has frequent flyer points to redeem then maybe the Australian routes might be worth a look as my flight was only 20% full. Either the prices are too high (my ticket was reasonably priced) or the horrendous Australian exchange rate is taking its toll. I know a few people who visit Thailand for medical treatment and everything is on hold due to the drop in the exchange rate.

#75 expatgaz

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Posted 2008-11-03 14:16:45

I fly Thai regular in Business Class from BKK to Seoul and I think they are probably the worst Business class seats I've ever travelled in.Planes old,Entertainment system crap,just absolutely shocking.The only plus point is business class is empty ever time so its like flying on a private plane.If your wondering why I continue to fly with them.....I dont pay for it thats why !!!

EPG.



 


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