Be forwarned: TESCO-LOTUS is applying illegal practises to lure customers into their stores by advertising products as "Buy 1 - Get 1 Free, but never have any stock"
This is the case with Dutch Mill Fresh Milk 830 ml bottle. I went last night to one of their small stores in Don Muang, but there was only a single bottle there. The 2l was also advertised as "Buy 1 - Get 1 Free" for 80 Baht for 2 bottles. Guess what: only one bottle available.
13 hours later, this morning, my wife went for me to the same mini Lotus. Same scene: 1 small bottle and one2 liter bottle available. When she asked the personnel when they would come back, they said, they don't know.
My IT friend just came along. He always buys that same milk from Dutch Mill. He told me that he only got 2 bottles on the day the campaign started which was February 26, but ever since that milk was out of stock e v e r y single day.
TESCO, shame on you!!! Taking the Thai people for fools ...
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Tesco Lotus - What A Rip-off!
Started by Dario, 2009-03-04 10:08
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58 replies to this topic
#2
Tod
Senior Member Posted 2009-03-04 10:26:14
Be forwarned: TESCO-LOTUS is applying illegal practises to lure customers into their stores by advertising products as "Buy 1 - Get 1 Free, but never have any stock" This is the case with Dutch Mill Fresh Milk 830 ml bottle. I went last night to one of their small stores in Don Muang, but there was only a single bottle there. The 2l was also advertised as "Buy 1 - Get 1 Free" for 80 Baht for 2 bottles. Guess what: only one bottle available. 13 hours later, this morning, my wife went for me to the same mini Lotus. Same scene: 1 small bottle and one2 liter bottle available. When she asked the personnel when they would come back, they said, they don't know. My IT friend just came along. He always buys that same milk from Dutch Mill. He told me that he only got 2 bottles on the day the campaign started which was February 26, but ever since that milk was out of stock e v e r y single day. TESCO, shame on you!!! Taking the Thai people for fools ... Wow!  You must really have a fascinating life... NOT #3
Dario
Senior Member Posted 2009-03-04 10:33:00
Be forwarned: TESCO-LOTUS is applying illegal practises to lure customers into their stores by advertising products as "Buy 1 - Get 1 Free, but never have any stock" This is the case with Dutch Mill Fresh Milk 830 ml bottle. I went last night to one of their small stores in Don Muang, but there was only a single bottle there. The 2l was also advertised as "Buy 1 - Get 1 Free" for 80 Baht for 2 bottles. Guess what: only one bottle available. 13 hours later, this morning, my wife went for me to the same mini Lotus. Same scene: 1 small bottle and one2 liter bottle available. When she asked the personnel when they would come back, they said, they don't know. My IT friend just came along. He always buys that same milk from Dutch Mill. He told me that he only got 2 bottles on the day the campaign started which was February 26, but ever since that milk was out of stock e v e r y single day. TESCO, shame on you!!! Taking the Thai people for fools ... Wow! You must really have a fascinating life... NOT Yaeh, I do have a fascinating life, I own several properties in Thailand and they're all paid ... cash. But I'm still careful with my money, I always have and always will. Edited by Dario, 2009-03-04 10:33:54. #4
samgrowth
Senior Member Posted 2009-03-04 10:56:12
Sorry, you are too slow. I am the one that empty the shelves, and on-sold it to Mon & Pop store for a profit.
#5
Dario
Senior Member Posted 2009-03-04 11:05:43
Sorry, you are too slow. I am the one that empty the shelves, and on-sold it to Mon & Pop store for a profit. If they had stock you would. Sure. But there never is any stock. #6
t.s
increasingly indifferent Posted 2009-03-04 11:09:37
Be forwarned: TESCO-LOTUS is applying illegal practises to lure customers into their stores by advertising products as "Buy 1 - Get 1 Free, but never have any stock" This is the case with Dutch Mill Fresh Milk 830 ml bottle. I went last night to one of their small stores in Don Muang, but there was only a single bottle there. The 2l was also advertised as "Buy 1 - Get 1 Free" for 80 Baht for 2 bottles. Guess what: only one bottle available. 13 hours later, this morning, my wife went for me to the same mini Lotus. Same scene: 1 small bottle and one2 liter bottle available. When she asked the personnel when they would come back, they said, they don't know. My IT friend just came along. He always buys that same milk from Dutch Mill. He told me that he only got 2 bottles on the day the campaign started which was February 26, but ever since that milk was out of stock e v e r y single day. TESCO, shame on you!!! Taking the Thai people for fools ... Wow! You must really have a fascinating life... NOT Yaeh, I do have a fascinating life, I own several properties in Thailand and they're all paid ... cash. But I'm still careful with my money, I always have and always will. funny, i dont remeber anyone asking after your finances. #7
Marksamui
Senior Member Posted 2009-03-04 11:11:06
Sorry, you are too slow. I am the one that empty the shelves, and on-sold it to Mon & Pop store for a profit. If they had stock you would. Sure. But there never is any stock. I remember a few months back Tesco doing a 2 for 1 offer on an LG flat screen TV. I think it was about 20,000 Baht for 1 TV, and you got a second set for free. They had loads of them left. Wish I had brought a couple now.... 
#8
dave111223
Super Member Posted 2009-03-04 11:48:05
Try going in there and hiding the 1 bottle in the wrong place in the cooler, come back 30 minutes later when they have replaced the empty space with 1 more bottle, and watch the look on their faces as they try to figure out how you managed to find 2 bottles at the same time
#9
Maigo6
Incredible Member Posted 2009-03-04 11:55:38
No conspiracy theories yet from the paranoid posters society ?
Like that when they see a Farang walk into the store they quickly empty the shelves only to refill them again when the Farang leaves ? Amazing. Edited by Maigo6, 2009-03-04 11:56:19. #10
Nowhereman60
Senior Member Posted 2009-03-04 12:02:23
Thai buy the sales up for their mom and pop stores. You never seen them buying large qualities of items on sale. 20 bottles of cooking oil and the sale clerk will scan one at a time.
#11
coventry
Senior Member Posted 2009-03-04 12:06:12
Most supermarkets in Thailand carry out this practice, from what my wife tells me. I watched assistants in 'Tweekies' emptying packages of shampoo containing a tube of free toothpaste. They then put a price label on the toothpaste and put them on a shelf. So it's not just Tesco's.
#12
JohnC
Super Member Posted 2009-03-04 12:28:24
Also common in the UK, use the bogoff advert to lure you in and when you get there "sorry all gone"
#13
TEFLMike
I am here, where are you? Posted 2009-03-04 12:29:20
Many moons ago, I was a supermarket/superstore manager, but not with Tesco. However, I am aware that there are trade 'get out' clauses/requirements, not only Tesco, but any other company. I remember there being stipulations stating that 'Special Offer' products/prices are 'subject to availability'.
There are even clauses stating that some, or all of the special offers advertised may not apply to certain outlets/regions and 'Special Offer' products advertised/promoted may be withdrawn at any time without notice. Edited by TEFLMike, 2009-03-04 12:31:39. #14
phaethon
No-longer bothering with TV Posted 2009-03-04 12:32:53
No conspiracy theories yet from the paranoid posters society ? 
#15
Maigo6
Incredible Member Posted 2009-03-04 12:35:08
No conspiracy theories yet from the paranoid posters society ? LOL.................... Good one. #16
zaphodbeeblebrox
Super Member Posted 2009-03-04 13:09:59
Anybody thought of asking management for, what in America, we call a "rain check"? It is a promise in writing from the store that when the item is restocked, it will be sold at the advertised price.
#17
BigSnake
Platinum Member Posted 2009-03-04 13:32:08
Could very well be a case of a good deal going fast(??)
 
#18
Dario
Senior Member Posted 2009-03-04 19:02:48
Try going in there and hiding the 1 bottle in the wrong place in the cooler, come back 30 minutes later when they have replaced the empty space with 1 more bottle, and watch the look on their faces as they try to figure out how you managed to find 2 bottles at the same time UPDATE: This is for you 111223: My Thai wife went again to that Mini TESCO in Don Muang, about 30 minutes ago. Remember, there was only one small bottle left, because my wife had bought that single 2 litre bottle which was left this morning. Scene there about 30 minutes ago: one small bottle and one 2litre bottle available! (???) So my wife said to the cashier guy: "I want to buy milk "Buy one get 1 free, but there is only one bottle left." "Yeah, sorry, you have to pay the normal price of 80 Baht for that single bottle, because there is only one left." "Oh really?" countered my wife How come there is one bottle here now, when I bought the last one this morning?" The guy didn't know what to answer. He was at a loss of words ... By now it is clear that every time a customer buys a bottle they make 40 Baht into their pocket. Making extra money THai style! Edited by Dario, 2009-03-04 19:21:43. #19
lazygourmet
Accidental Hedonist Posted 2009-03-04 19:15:38
At least now, after reading this topic, I know how much cost a bottle of milk.
#20
Jingthing
Member Schmember Posted 2009-03-04 19:20:13 Quote The guy didn't know what to answer. He was at a loiss of words ... I was here all day and you didn't buy milk, you bought beer. It must have been another store. The delivery man came again because he forget to deliver the second bottle. You must have eaten the bone. #21
thaiwanderer
Super Member Posted 2009-03-04 19:37:49
it is not a rip off its a wasted journey, if that was all you were going for
#22
chrisjune
Advanced Member Posted 2009-03-04 19:48:09
maybe once you buy one bottle, a worker takes home a bottle for free... heh heh...
#23
dominique355
Super Member Posted 2009-03-04 19:57:52
What Tesco Lotus does is obviously false and misleading advertising. Under the new Consumer Protection Act you could sue them.
Unfortunately, Tesco Lotus is not the only company here to with these deceiving sales practices. Big C is also famous for this. The last time they advertised something like "Buy 2 get 1 free" and so I bought 6 of these apple juices. At the cashier however, I had to pay for 6 and was motioned to the Service department. There a lady gave me some vegetable juices I did not want. I complained that the advertising said "Buy 2 get 1 free" but the lady said, get one free of another 50 ml veggie juice. So I said, take back the apple juice and refund me. After a long discussion, she gave me back some money but less than I paid. Then I got really angry and if my wife would not have calmed me down, I would have called the police. I wonder how many customer got cheated this way, in BigC or Tesco Lotus. Most Thai people, however, don't complain. #24
G54
Super Member Posted 2009-03-05 00:49:37
You should tell them to Bog Off and take your custom elsewhere.
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