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"traveler Must Possess Credit Card Used To Purchase Ticket"Is the airline really serious?


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#51 phetaroi

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Posted 2009-05-03 21:59:33

So let me post a slightly different question.
I purchased a Thai International flight to Bangkok online using my Master Card.
Later, I lost my MC.
It was replaced with a MC with a different account number.
Then my lost card was returned to me.
So I have the MC I used to purchase the ticket, but it is no longer valid.
I also have the new MC...same account, just a different card number.
So, I have the old card (correct account number for that ticket purchase) and the new card (same account, different number).

Am I going to have a problem when I arrive at the counter at LAX?

#52 theoldgit

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Posted 2009-05-03 22:24:06

Why don't you ask an even more difficult question, you lost your card and they gave you a new one with a new number, and then you tried to claim the flight. I am sure cards are replaced for a number of reasons.

#53 Sporting Dog

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Posted 2009-05-04 13:22:43

^^ I have just bought some tickets via Visa with Singapore Air for travel in September. In the interim the card will expire and I'll be automatically sent a new one. I mentioned this when I made the booking (over the phone) and they very explicitly told me that I must present the card when I check and it must be VALID - which of course I can't do. They then told me I would have to go to a Singapore Air office before the card expired and fill out some paperwork to take with me when I checked in. A bloody hassle but what can you do??

I will check again and see if a new Credit Card (same name, same number, different ccv and expiry date) will be adequate cos I can't be arsed going to their office.

#54 guava

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Posted 2009-05-05 00:55:26

I don't recall ever having to show my credit card for a flight check-in, even when I've bought tickets online - either directly from the airline or via an online retailer. I possibly have but it certainly isn't required every time. But I'm sure things would be much different if the name of the person travelling solo is not the same as on the credit card used.

I wouldn't think it would be an issue with real tickets (as opposed to e-tickets) as it's pretty hard to get real tickets without a credit card being presented in person. There must be a way (apart from issuing proper tickets) that a travel agent can confirm that a credit card has been sighted, authorised/processed already.

Hotels however almost always want to see a credit card, and even if the room is pre-paid they can give you grief if you don't have a credit card they can sight/imprint in advance to cover meals, incidentals etc. It must be a real pain for some people.

#55 phetaroi

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Posted 2009-05-05 01:51:52

View Postphetaroi, on 2009-05-03 09:59:33, said:

So let me post a slightly different question.
I purchased a Thai International flight to Bangkok online using my Master Card.
Later, I lost my MC.
It was replaced with a MC with a different account number.
Then my lost card was returned to me.
So I have the MC I used to purchase the ticket, but it is no longer valid.
I also have the new MC...same account, just a different card number.
So, I have the old card (correct account number for that ticket purchase) and the new card (same account, different number).

Am I going to have a problem when I arrive at the counter at LAX?

Just chatted with them at LAX. They said no problem in this circumstance.

#56 Brigante7

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Posted 2009-05-06 20:45:36

Here's a thought, how would the check in staff know who booked and paid for the flight?

Brigante7.

#57 Thewayup

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Posted 2009-05-06 21:34:31

I have just dealt with this today, booking an Emirates return flight from Bangkok - Manchester for my Thai partner.

The only fail-safe method is going to the nearest Airline Office in person, paying at the office, making copies of your passport and credit card there, and signing a piece of paper in front of the airline staff.

Online payment on behalf of another is not possible. Booking via UK or Thai travel agencies is also not allowed (though you might get away with it!) and the agency should refuse outright.

Inconvenient I know (I live 2 hours away from the nearest Emirates Office) but it seems to be the only option to book a flight and guarantee there will not be any complications.

#58 ilgitano

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Posted 2009-05-06 22:03:02

View PostSvenn, on 2009-05-01 10:25:50, said:

Sri Lankan and other airlines say that the traveler needs to posses the credit card used to buy the ticket, AND the name on that credit card needs to be a traveller... I can't believe they're serious? My Thai girfriend's coming to China a few days after me and I used my card to buy her ticket. I think I'll just give her my card for a few days and a note saying "sorry, but for emergency reasons I wasn't able to accompany my wife on this trip, please allow her to board, signed -farang" of course she isn't my wife, and there was no emergency. Will it work? Are they really going to turn away a customer at the gate??

Encountered that - didn't even slow me down. Use the card to get cash and pay in cash - often get a better price that way too I believe. :)

#59 syd barrett

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Posted 2009-05-06 23:57:50

View Postguava, on 2009-05-05 00:55:26, said:

Hotels however almost always want to see a credit card, and even if the room is pre-paid they can give you grief if you don't have a credit card they can sight/imprint in advance to cover meals, incidentals etc. It must be a real pain for some people.

Don't ever give a Thai hotel your credit/debit card. They will memorise your 3 digit code on the back and empty your account. Just give them 5 thousand baht cash deposit (get a receipt).

#60 Svenn

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Posted 2009-05-09 12:13:52

For all you naysayers- Sri Lankan does have a third-party payment policy where I just have to email them an electronic signature and copy of the passport and credit card- so no worries :)

#61 uhuh

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Posted 2009-05-10 00:52:58

Air Asia is another airline which does not require the cardholder to be the same person as the traveller.
I have booked tickets online with them for 3rd persons many times.
Never had a problem.
BTW nowhere in their fineprint can I find tis requirement, either.

#62 NovaBlue05

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Posted 2009-05-10 04:15:15

I don't think Nok does either but any international flight I have ever booked online required that I show the same card as I booked with when I checked in. Hotels too.

#63 syd barrett

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Posted 2009-06-13 13:09:02

If you book a flight and need to show your credit/debit card when you check-in is this only on the outward leg?

I have forgotten.

Because by the time I use the return leg, my debit card will have expired.

#64 moe666

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Posted 2009-06-15 20:05:08

EVA has been checking this for years. Svenn at least you calmed down, you are still showing card just at a different location.
I have to wonder why some posters get in a uproar when it is for your card security as well as the airlines.

A hard ticket requires no confirmation since you did it with an agent in person or if on line the ticket generally isn't sent untill payment cleared. I donot know of any airlines that issue hard tickets made at their website.

#65 gk10002000

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Posted 2009-06-16 01:32:14

This show card is nuts. How about when a company flies you out for a job inteview? They arrange the plane, auto, hotel etc. All I need to show is proper ID. That's how it is inside the USA for travel anyway.

I have heard all the things mentioned in this thread. Most people are not asked to show the credit card, but some are asked and have been turned away if not the correct match. So, if you travel, book and pay, and then your credit card is stolen or lost, what then?

I have flown on EVA, Korean Air, China Air, American, United, JAL, and Thai Airways and never even asked to show a credit card. It was more in the news shortl after 911 and was even supposedly in force in the USA for a while. But in the USA it quickly went away, and not you just need to show ID.

I guess the best thing is to be aware of the possibility and choose an airline that does not require that. For all the good reasons such as buying a ticket for a friend, relative, co-worker or whatever, it is silly to require the credit card used for the purchase.

I do like the idea of using an agent, if that does away for the need of showing the credit card. Not sure the airline people at the airport would understand the difference though and might still demand the credit card. Paying buy debit card seems too easy, and I have to believe an airline person at the airport would not know the difference and would still ask for the credit card.

#66 phetaroi

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Posted 2009-06-16 06:30:33

View Postgk10002000, on 2009-06-15 14:32:14, said:

This show card is nuts. How about when a company flies you out for a job inteview? They arrange the plane, auto, hotel etc. All I need to show is proper ID. That's how it is inside the USA for travel anyway.

Not necessarily. I recently flew Delta from Washington to Salt Lake City and was asked to show a credit card, although it did not have to be the credit card with which I originally purchased the ticket. This is not the first time that has happened.

I have heard all the things mentioned in this thread. Most people are not asked to show the credit card, but some are asked and have been turned away if not the correct match. So, if you travel, book and pay, and then your credit card is stolen or lost, what then?

That just happened to me. I had to show the original credit card or a replacement credit card (even though it would be a different card number). That was with Thai International.


#67 gk10002000

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Posted 2009-06-16 06:43:11

View Postphetaroi, on 2009-06-16 07:30:33, said:

View Postgk10002000, on 2009-06-15 14:32:14, said:

This show card is nuts. How about when a company flies you out for a job inteview? They arrange the plane, auto, hotel etc. All I need to show is proper ID. That's how it is inside the USA for travel anyway.

Not necessarily. I recently flew Delta from Washington to Salt Lake City and was asked to show a credit card, although it did not have to be the credit card with which I originally purchased the ticket. This is not the first time that has happened.

I have heard all the things mentioned in this thread. Most people are not asked to show the credit card, but some are asked and have been turned away if not the correct match. So, if you travel, book and pay, and then your credit card is stolen or lost, what then?

That just happened to me. I had to show the original credit card or a replacement credit card (even though it would be a different card number). That was with Thai International.


You had to show a credit card on Delta? I find that hard to believe. Self check in kiosks accept credit cards or driver's licenses. There is no requirement to travel with or by a credit card as far as I know. Granted, flying is a priveledge and not a right, but many people do not travel with credit cards for fear of loss and theft, especially routine or short trips. As for Thai airways asking for a credit card, even though it is not the one used for purchase is even more ridiculous to me. Of course, they could ge using it as a form of ID, just like some check cashing places ask for secondary forms of ID in addition to driver's license. Passports for international travel are all that is required by travel security and ID laws.

I would report Thai airways to the Department of Homeland security, the State Department and the FAA. There is supposed to be some level of reciprocity between airline operating agreements and between countries. Asking for Credit cards if for a means of secondary identification just to see one's name imprinted in plastic is ludicrous and proves nothing, especially if they don't "run" the card or check any numbers.

#68 NanLaew

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Posted 2009-06-16 06:47:32

View PostBrigante7, on 2009-05-02 04:45:48, said:

Funnily enough I've booked a flight on Thai airways for my wife and son using my credit card and there is no mention of me not travelling, but I'll phone them first thing Monday morning.

Brigante7.


View PostBrigante7, on 2009-05-03 05:01:02, said:

This policy has nothing to do with payment for the flight, like I said in an earlier post I've booked and payed for my wife and son's flights so what would be the excuse for not honoring the flights when I as the credit card holder am not travelling?

Brigante7.


View PostBrigante7, on 2009-05-03 16:33:46, said:

That's my mind at rest now, just phoned Expedia to double check the policy on the card holder not traveling and was told that there won't be a problem.

Brigante7.
And only after 3 posts do you mention that you didn't buy the ticket ONLINE AND DIRECT FROM THAI AIRWAYS but from Expedia.

The need to show the credit card at check-in ONLY APPLIES TO ONLINE PURCHASES FROM THE AIRLINE'S OWN ONLINE BOOKING SERVICE.

Expedia, Hotwire and the rest are ONLINE TRAVEL AGENTS and NOT airlines so no need to show the plastic.

#69 NanLaew

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Posted 2009-06-16 06:54:53

View PostBrigante7, on 2009-05-06 20:45:36, said:

Here's a thought, how would the check in staff know who booked and paid for the flight?

Brigante7.
Your online booking done on the airline website has all that information encoded in the reservation details that comes up on the screen when they check you in. That's how they know.

Now in your case, using an online travel agent or travel broker and NOT the airlines own online booking service, it's a moot point.

#70 NanLaew

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Posted 2009-06-16 07:17:56

View Postgk10002000, on 2009-06-16 06:43:11, said:

You had to show a credit card on Delta? I find that hard to believe. Self check in kiosks accept credit cards or driver's licenses. There is no requirement to travel with or by a credit card as far as I know. Passports for international travel are all that is required by travel security and ID laws.

Why would this person lie to you? Self check-in kiosks in the US only accept US drivers licenses. Only the US uses the 'old style' black banded credit cards. I don't have a US drivers license and I have a 'new style 'chip & pin style credit card so I ALWAYS have to use an agent when I check-in in the US. It doesn't stop the lazy arsed agents from insisting that I 'try first' and waste 5 minutes of my precious travel time. The US Dept of Homeland Security sometimes also requests that some travelers on some flights originating from some non- US airports also complete a form with your personal details. Some US airline gate staff also insist that all passengers fill in the 'next-of-kin' paperwork on the reverse side of some boarding passes before letting you on the plane. Your assertions of what is standard operating procedures and that a passport is all you need to get your bum in the seat you (or a third party) already paid for are totally invalid.

View Postgk10002000, on 2009-06-16 06:43:11, said:

I would report Thai airways to the Department of Homeland security, the State Department and the FAA. There is supposed to be some level of reciprocity between airline operating agreements and between countries. Asking for Credit cards if for a means of secondary identification just to see one's name imprinted in plastic is ludicrous and proves nothing, especially if they don't "run" the card or check any numbers.
Yes, yes!!! By all means report it to the Department of Home Paranoia, the State Department and the FAA. Also the Better Business Bureau and your Congressman. While you are doing all that, you may just miss the plane and I will be able to stretch out across 2 seats!

#71 tartempion

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Posted 2009-06-16 09:15:54

View PostNovaBlue05, on 2009-05-10 04:15:15, said:

I don't think Nok does either but any international flight I have ever booked online required that I show the same card as I booked with when I checked in. Hotels too.

Nok does ask to see your credit card :D

I checked in months after having paid with an expired credit card.
Had the old one destroyed as per credit card company instructions :D
Sure I ran into problems at Nok check in desk.
Explained and showed them new card, was not acceptable to the employee.
Had to see supervisor who made some phone calls whilst I was asked to step aside and considered a criminal until proved innocent.

Credit card verification process with Nok Air and my bank goes through a highly securised process requiring the use of extra pin code and calculator to perform electronic signature.

If Nok's computer system (and those of other businesses who go through the same verification process - not all do) would recognise the fraud free nature of electronic signatures there would not be any need for this crap :D

Technology in Thailand is far away from what it should be.
In France f.y.i. already 20 years ago you could validate your restaurant bill with Carte Bleue by entering your PIN code on a hand held device at your table.

The only time this happened in Thailand was at an Udon Thani electronic shop
two months ago when I purchased an LCD TV, thus there is hope the twenthiest century might also get to Thailand some day :)

#72 phetaroi

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Posted 2009-06-16 11:09:32

View Postgk10002000, on 2009-06-15 19:43:11, said:

You had to show a credit card on Delta? I find that hard to believe.

YES...I HAD TO SHOW A CREDIT CARD. PERIOD.

Self check in kiosks accept credit cards or driver's licenses. There is no requirement to travel with or by a credit card as far as I know. Granted, flying is a priveledge and not a right, but many people do not travel with credit cards for fear of loss and theft, especially routine or short trips. As for Thai airways asking for a credit card, even though it is not the one used for purchase is even more ridiculous to me. Of course, they could ge using it as a form of ID, just like some check cashing places ask for secondary forms of ID in addition to driver's license. Passports for international travel are all that is required by travel security and ID laws.

AGAIN, WHETHER YOU LIKE IT OR NOT, I HAD TO SHOW A CREDIT CARD.

I would report Thai airways to the Department of Homeland security, the State Department and the FAA. There is supposed to be some level of reciprocity between airline operating agreements and between countries. Asking for Credit cards if for a means of secondary identification just to see one's name imprinted in plastic is ludicrous and proves nothing, especially if they don't "run" the card or check any numbers.


#73 moe666

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Posted 2009-06-16 12:28:31

gk10002000 if you have flown EVA and made the reservation on there website you showed your credit card upon check in.

#74 Zpete

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Posted 2009-06-16 18:05:04

Lotta crap and untruths being posted here.

I have used CCs to pay for flites numerous times in OZ, US, S.E.A. and NZ.

Never once asked for CC in umpteen checks in over many years.

I buy tickets for my Filipina gal from MNL, Clark to BKK via KL_LCCT. to meet me when I arrive from NZ.

I have used my CC to buy her tickets on R.Brunei, MNL _ AKL.

She made these flites without a hitch.

CC and passports are able to be used at check in if you have lost your printout or have forgotten booking code.

I guess I am repeating an earlier post of mine.

Get a life you people, be fair.

My feeling here is a lot of posters are having fun scaremongering.

#75 syd barrett

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Posted 2009-06-16 18:33:56

View PostZpete, on 2009-06-16 18:05:04, said:

Lotta crap and untruths being posted here.

I have used CCs to pay for flites numerous times in OZ, US, S.E.A. and NZ.

Never once asked for CC in umpteen checks in over many years.

I buy tickets for my Filipina gal from MNL, Clark to BKK via KL_LCCT. to meet me when I arrive from NZ.

I have used my CC to buy her tickets on R.Brunei, MNL _ AKL.

She made these flites without a hitch.

CC and passports are able to be used at check in if you have lost your printout or have forgotten booking code.

I guess I am repeating an earlier post of mine.

Get a life you people, be fair.

My feeling here is a lot of posters are having fun scaremongering.

At Bangkok airport I have been asked for my credit card twice when checking in.

This is because on both occasions I had made an online booking on the airline's website; and the website did make it perfectly clear when I made the online booking.

Some airlines need this some airline don't. I don't know why, because who would commit a fraud crime then present a document of true identity; ie Passport?



 


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