6 replies to this topic
Posted 2009-06-14 20:29:54
We bought a second hand Alvano microwave/grill/convection oven a while ago at cash converters.
it has some malfunctions now and then and I wonder where whether there is an official service center somewhere in Thailand. Searched the internet up and down but could not even find a trace of that brand...
Posted 2009-06-15 18:18:03
I have been having a look around for you online. Alvano appears to be Malaysian Company, yet I cannot turn anything up for you. I have found one Alvano company there, alas, they manufacture anti pandemic products.
Wishing you good luck.
Posted 2009-06-15 18:27:02
Combo ovens are not common in Thailand, so my guess is that it was imported.
Did it have the problems when you bought it?
If so you might have a claim against Cash Converters.
Otherwise cut you losses and trade it in again.
A good reason for buying branded names with service networks in Thailand.
Posted 2009-06-15 19:51:12
Sorry to show my ignorance,but what is an anti pandemic product???
Posted 2009-06-15 19:56:52
First hit with Google seems to be it:
Posted 2009-06-15 20:03:30
That probably means they do not make anything but just put there brand name on some products for resale. Which also is likely to mean no service.
Posted 2009-06-15 22:23:49
now that's kind of funny...if you google alvano only you get the result above....googling something sophisticated like "alvano microwave" gives you all sorts of stuff but no hint to a microwave producer...
anyways...thanks a lot, will contact them.