415 replies to this topic
Posted 2009-08-02 18:37:59
 bazmlb, on 2009-08-02 11:28:41, said:
fxe1200, on 2009-08-01 21:12:52, said: bazmlb, on 2009-08-01 18:54:04, said: lukeskywalker, on 2009-08-01 18:33:08, said: What is the difference between an Indy package and a Premium package? Both say 3MB but one is 590 and the other is about twice the price so what's the difference?
Maxnet Indy is designed only for Thai website browsing with low international bandwidth, throttling or blocking of bit torrent and voice services, you will find youtube will not work well if at all on indy.
The premier services also have a higher upload, the base service is a 2mb/1mb service and is meant to have better international bandwidth.
From the Indy product page
** The start into Broadband Internet World (Best for Thai Surf), with restrictions for the use cycles VoIP/P2P (Bit Torrent) International Limited in size (limited bandwidth for international VoIP/P2P).
The new 3bb Triple T 10mb service does sound interesting at 1,490 baht
http://www.3bb.co.th...romotion_en.php
Just read this:
"Actual connectivity speed may be lower than stated in the package due to various factors and limitations of the network."
It is just the same scam as the Thai Elite card. Believe me! If they would only ensure a certain connectivity to certain servers, i.e. Frankfurt, London, and Washington, with the possibility of a refund, if these values are not met, I would buy it on the spot, even for 3.000 THB/month.
Scam? to understand why this is stated this is how ADSL works, its a shared service, there is a contention ratio and depending on how many you are sharing with determines the speeds. With Indy the ratio is as high as 30:1 which means you may be sharing that 3mb with 30 other users out the other side of the DSLAM, Premier its 5:1.
Below are the T&C's fromTelstra in Australia are they running a scam too?
Our Customer Terms for BigPond ADSL
# ADSL2+: Speeds based on Telstra tests. Your actual speeds may be slower due to factors eg. network configuration, line quality & length, your exchange, your location, internet traffic, your equipment/software. About 50% of members on the 20Mbps plan can access speeds around 10Mbps or more. About 70% of members on the 8Mbps plan can access speeds around 6Mbps or more. With a Home Network Gateway, actual downloads speeds are slower than our top speed.
ADSL: Speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality & length, exchange type, member premises interference, traffic and hardware and software.
Cannot agree more with Mr. Admin. It is how ADSL works and everything is the limitation of the internet itself. It's not like you are subscribing to 10Mbps and they must connect 10Mbps to every single country in the world. People here really need to educate themselves more about technology. The Thais who they claim to always scam them probably know better about this.
I'd call Japanese ISPs scammers as well since they promised 100Mbps but I only get around 10Mbps to the US
Posted 2009-08-02 18:54:48
Is there any software tool to see how many users you are sharing the line with at any one time?
What does TOT say about their sharing ratio? They offer a 590 baht 3mb deal too, I wonder what their "fine print" is. When I used it before, I always got good speeds.
Also, how can tell how far I am from my DSLAM? Is it a big box on the side of the road? What does it look like? Should I ditch the modem/router TTT gave me and get an expensive one? Will that help my speeds?
Posted 2009-08-02 22:09:51
infernalman7, on 2009-08-02 18:37:59, said: Cannot agree more with Mr. Admin. It is how ADSL works and everything is the limitation of the internet itself. It's not like you are subscribing to 10Mbps and they must connect 10Mbps to every single country in the world. People here really need to educate themselves more about technology. The Thais who they claim to always scam them probably know better about this.
I'd call Japanese ISPs scammers as well since they promised 100Mbps but I only get around 10Mbps to the US
When I last spoke to TRUE, they told me their contention ratio was 150:1. Whether it is right or not I don't know but that's what they told me.
Sounds like a scam to me.
Kev
Posted 2009-08-03 05:06:33
Hi
This info may have changed, Sept or Oct last year I was on Premier Maxnet 2mb approx
& Maxnet (again is this theory or not) told me (circa Sept - Oct 08) Contention Ration was 50:1 on Premier Maxnet 2mb
(I think it was 50:1 ... if that sounds off target please post in reply, I also had to "push" via Thai GF asking in their
culturally acceptable way, to double check & call HQ.. & was told by 50:1 )
Problem was I was, in my simple basic non techie way of saying it, the Maxnet Field Engineers same 2 worked my area
& always tipped them cash, told me off the record, I was (my words) "at very end of the wire" which I suppose means
I was furtherst point from the DSLAM & they said all the Kids in the dozens of Netcafes download Thai pop videos etc..
was cause of terrible slow international internet speed.
I am on TOT now but on their "Indy" version, approx 2MB & the speed is disgraceful....
and I am more or less in same geographical area in Pattaya.
Changing to Maxnet Premier this week as Field Engs told me I am now almost 1KM closer to DSLAM (I hope that makes a difference on Premier)...
3 years ago late 2006, when approx 2MB Premier cost approx 4,000 B a month & basic packages well over 1000 B a month
the internet speed back then (same area location) with Maxnet Premier was EXCELLENT! (maybe a total of 2 8 hour working days per month
on average of outtages... 3 hours here, 1 hour there, but net was always back up same day, & rarely hindered business).
It got really bad around September 2007 the general Maxnet internet speed, as the prices dropped massively, (CAT were supposedly come to target the home user market, ) and it seemed all the ISPs dropped their prices in frantic market share grabbing but did not have the technical resources to back it up. ( I was very close by early 2008 to considering seriously a Leased Line at a serious price re the terrible slow speed lckily got an alternative that suited the plan back then).
I was hoping Maxnet on Premier in Pattaya area I am in, would be improved.
(I d hedge an guesstimation re what I read on this forum, odds wise Maxnet Premier should be better than TOT !?!)
I'll let you all know in a week or two!
Thanks
Gerry
Posted 2009-08-03 16:33:35
^Gerry290: "(I d hedge an guesstimation re what I read on this forum, odds wise Maxnet Premier should be better than TOT !?!)"
From the last month of mayhem, I would generally agree with that, going by the overall picture from many premier users posting here of I think 'more good than bad' reports ...but it's 1090+vat.
For those of you who can't or don't want to spend this amount ....590+vat below.
From my own experience, TOT Platinum cyber (3mb) is better than Indy 3MB and is the same price. I had maxnet and as seen from this post, numerous problems esp. to U.S. and some miserable figures (most of the time), lack of connectivity and P2P near impossible. I've been on TOT Platinum cyber for 6 days now and was great when I hooked up and has got even better to today with a consistent lower ping to BKK too and even better line attenuation (7 DL 1.5 UL).
Figs at 4PM'ish today with TOT ....it can always be better, but I'm personally happy and realistic with this performance for 590 Baht 
Bangkok 4PM
U.S. East coast
U.S. West coast
Just look at those UL's to U.S. ....I'm no teccy but me thinks this helps gaming and P2P etc. B4 on Indy ...I think highest was 0.22 but often 0.03 to 0.09 and often DL was way below 1MB too.
If you can afford Premier, stick with it and yer probably better off not to switch. But if yer on Indy and no more cash, oh and unhappy ...try TOT ...'suck it and see' ....works for me! 
Posted 2009-08-06 23:44:46
I am 'testing' Maxnet's Premier service in Bor Sang (CM area) and while I am 'somewhat' happier than the Indy service I currently do subscribe to, the following screen shot of my modem troubles me. Is there a problem here?
System Information
ItemDescription Product NameSmartAX MT880
Physical Address 00:1d:6a:3c:6f:c1
Software Release V100R002B020
TT&TFirmware Release 3.7.9.98
Batch Number RTC20P8.020.37998
Release Date 2008/11/24
ADSL Description
ADSL State Show Time
Data Path Interleaved
Operation Mode G.dmt.bis (Annex L)
Max. Bandwidth Down/Up(kbps) 5232 / 556
Bandwidth Down/Up(kbps) 2048 / 557
SNR Margin Down/Up(dB) 31.4 / 6.7
Attenuation Down/Up(dB) 4.0 / 1.5
Power Down/Up(dBm) 0.0 / 7.3
CRC Down/Up 0/ 65504
FEC Down/Up 0/ 65522
HEC Down/Up 0/ 0
System Up Time 0:15:22
DSL Up Time 0:14:46
PVC Select PVC-0
PPP Up Time 0:14:46
Thanks for your responses!!!!
Posted 2009-08-06 23:50:36
sailaway2000, on 2009-08-06 23:44:46, said: I am 'testing' Maxnet's Premier service in Bor Sang (CM area) and while I am 'somewhat' happier than the Indy service I currently do subscribe to, the following screen shot of my modem troubles me. Is there a problem here?
System Information
ItemDescription Product NameSmartAX MT880
Physical Address 00:1d:6a:3c:6f:c1
Software Release V100R002B020
TT&TFirmware Release 3.7.9.98
Batch Number RTC20P8.020.37998
Release Date 2008/11/24
ADSL Description
ADSL State Show Time
Data Path Interleaved
Operation Mode G.dmt.bis (Annex L)
Max. Bandwidth Down/Up(kbps) 5232 / 556
Bandwidth Down/Up(kbps) 2048 / 557
SNR Margin Down/Up(dB) 31.4 / 6.7
Attenuation Down/Up(dB) 4.0 / 1.5
Power Down/Up(dBm) 0.0 / 7.3
CRC Down/Up 0/ 65504
FEC Down/Up 0/ 65522
HEC Down/Up 0/ 0
System Up Time 0:15:22
DSL Up Time 0:14:46
PVC Select PVC-0
PPP Up Time 0:14:46
Thanks for your responses!!!!
The upstream speed is about half what it should be, i changed from the cheapo crap modem that maxnet gave to zyxel and it instantly doubled, they also ran a new line after that and it went up another 10% to 2048/1022 now, it was 1750/422 before changing the modem
Posted 2009-08-07 00:00:23
I would say your SNR for upload sucks. The bigger the number the better and 6.7 is not big. Are your upload speeds slow? Here is my reading.
ADSL Firmware Version FwVer:3.9.9.5_TC3085 HwVer:T14.F7_3.0
Line State : Showtime
Modulation: ADSL2 PLUS
Annex Mode: ANNEX_A
Downstream Upstream
SNR Margin: 32.1 / 21.5 db
Line Attenuation: 9.0 / 5.3 db
Data Rate: 3072 509 kbps
Here is a speed test
Edited by Rdrokit, 2009-08-07 00:02:45.
Posted 2009-08-07 00:00:46
bazmlb, on 2009-08-06 23:50:36, said: ...i changed from the cheapo crap modem that maxnet gave to zyxel and it instantly doubled, they also ran a new line after that and it went up another 10% to 2048/1022 now, it was 1750/422 before changing the modem...
which kind of router did you get before from Maxcrement?
I did get three years ago a ZyXEL router with my Internet-contract from Maxcrement for free (...Typ: "Prestige 600 series")
Posted 2009-08-08 21:49:32
lukeskywalker, on 2009-07-31 18:30:07, said: I've heard of people getting their connection speeds upgraded for free. One day they will look and see their 3MB Indy package is now 4 or 5 but they are still only paying for the 3MB. What's the secret? How can I get a free upgrade?
A few weeks ago I called and complained. They said nothing about changing my speed but it went up from 4 to 5
Posted 2009-08-08 21:53:36
I'm on Maxnet Indy 4MB package. A few weeks ago I changed my DNS servers to 156.154.70.1 and 156.154.71.1 (DNS advantage) while they were having all kinds of issues. Now my connection seems to drag around 2MB. Should I switch back to Maxnet DNS servers? What are they? Thanks!
Posted 2009-08-09 02:24:22
^^^mnbcm^^^ firstly, I thought this thread was long gone lol
Just dug out a bit of old maxnet paperwork from my draw: Info you need:
Primary: 202.69.137.137 Secondary: 202.69.137.138
Lol good luck maxexcreters ...i'm on TOT now and luvin it lol
Cheers Triple YOU not triple TEA 
P.S. sailaway 6.7 UL is too low ..you have a prob with your line me thinks ...call the engineers LOL. My TOT now 34DL 25UL Att. 7.5/1.5 (Dlink DSL526B)
Edited by YouYouYou, 2009-08-09 02:35:05.
Posted 2009-08-09 03:09:07
zenobit, on 2009-08-07 00:00:46, said: bazmlb, on 2009-08-06 23:50:36, said: ...i changed from the cheapo crap modem that maxnet gave to zyxel and it instantly doubled, they also ran a new line after that and it went up another 10% to 2048/1022 now, it was 1750/422 before changing the modem...
which kind of router did you get before from Maxcrement?
I did get three years ago a ZyXEL router with my Internet-contract from Maxcrement for free (...Typ: "Prestige 600 series")
That's what I've got. Works perfectly.
Posted 2009-08-12 10:28:54
Hey, how can I check what kind of package service I'm receiving? Last month I wanted to change my Indy 4/0.5mb package to Premier 4/1mb, but they told me several times they cannot do it before the change of new month, so I just had to wait till beginning of the August... Since month changed I noticed my connection get more better, maybe not faster but more stable, but now about last one week I have once again been lack of proper speed or stable during day times. The connection gets really poor every day between 10-12 am and stays just as poor till around the midnight. Working with this piece of #¤%&/ is just impossible. So how can I check (example from some settings) have they actually changed anything (Indy to Premier) or was that sudden improving just a good luck? I haven't received example new username & password or changed anything myself since I requested this upgrade (though I haven't even seen any bills from them either)... My landlord just told me beginning of the month that it has been changed now and I couldn't questioned it as connection was more stable then, but now everything has changed to terrible bad again.
Madnet <3
Edited by Tongling, 2009-08-12 10:54:08.
Posted 2009-08-12 12:57:13
Tongling, on 2009-08-12 10:28:54, said: Hey, how can I check what kind of package service I'm receiving? Last month I wanted to change my Indy 4/0.5mb package to Premier 4/1mb, but they told me several times they cannot do it before the change of new month, so I just had to wait till beginning of the August... Since month changed I noticed my connection get more better, maybe not faster but more stable, but now about last one week I have once again been lack of proper speed or stable during day times. The connection gets really poor every day between 10-12 am and stays just as poor till around the midnight. Working with this piece of #¤%&/ is just impossible. So how can I check (example from some settings) have they actually changed anything (Indy to Premier) or was that sudden improving just a good luck? I haven't received example new username & password or changed anything myself since I requested this upgrade (though I haven't even seen any bills from them either)... My landlord just told me beginning of the month that it has been changed now and I couldn't questioned it as connection was more stable then, but now everything has changed to terrible bad again.
Madnet <3
Maxnet guarantees the connectivity purchased up to Bangkok. Your actual valid up/ and download rates can be checked at
http://www.maxnet.co...t_speed_3mb.php
Maxnet also has access to your router and can change all settings by remote control. I have been fighting with madnet for the last two years, just to maintain the connectivity I pay for. My router was often reset to i.e. 2,x down and/ or 0,160 up. Please keep on controlling your router settings. Login and Pwd is normally "admin" "admin" or "Admin" "Admin" (default).
The probably will give you a new Login and PWD, but actually it is not necessary, as they can control all settings from their office.
Normally I write up to three complaints per month. As soon they receive the complaint everything is set back to normal. I never call 1103 as you have to put up with stupid schoolgirls, who don't know nothing. Even "Number 9" for English" normally does not work. Waiting in the line with some boring music for twenty minutes works perfect with 1103.
You should have a technician to check you line with a "Sun MMT" tester. Please check also, that your line is not to close to power lines, as those create "noise" which results in a lower connectivity speed by attenuation. Last not least, purchase only the connectivity your line can handle!
PS: Nowadays I have the telephone number of a Madnet technician, who is really helpful, whenever I have a problem. He solves it on the spot. In return I teach him a little English. As Madnet is the only provider in my area, and the line is not capable of delivering more than 3.3meg down (next node ca. 4km). I cannot change to a different provider or package and have to live with this bullshit.
Posted 2009-08-30 23:40:27
fxe1200, on 2009-08-12 12:57:13, said: Maxnet also has access to your router and can change all settings by remote control. I have been fighting with madnet for the last two years, just to maintain the connectivity I pay for. My router was often reset to i.e. 2,x down and/ or 0,160 up. Please keep on controlling your router settings. Login and Pwd is normally "admin" "admin" or "Admin" "Admin" (default).
The probably will give you a new Login and PWD, but actually it is not necessary, as they can control all settings from their office.
Normally I write up to three complaints per month. As soon they receive the complaint everything is set back to normal. I never call 1103 as you have to put up with stupid schoolgirls, who don't know nothing. Even "Number 9" for English" normally does not work. Waiting in the line with some boring music for twenty minutes works perfect with 1103.
You should have a technician to check you line with a "Sun MMT" tester. Please check also, that your line is not to close to power lines, as those create "noise" which results in a lower connectivity speed by attenuation. Last not least, purchase only the connectivity your line can handle!
The earlier routers sometimes had the password of TTT with admin as the username as well.
You should try getting help in Australia from Telstra or Optus, at least here you end up in a call center in the same country and haven't got to put up with someone who has been told to read the local Australian news for 30 minutes before work so when you get angry that they have no idea what they are talking about they can try to pacify you by talking about your favorite football or something.
And yes, no good trying to fit too much down a pipe thats not big enough or too noisy, moving my live and getting rid of the noise resolved all my speed problems along with a decent router that is more sensitive.
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