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[gennisis]

After my booking I have now recived an email from Immigration confirming the booking.

[anto]

hml367, on 2012-01-12 19:27:29, said:

I went last week and arrived before 7 a.m.  I was number 18 in the sign in book.  I ended up number 5 for the 90 day report.

As for when they open, you can guess from what I said... I was there about 6:50 a.m. and I was 18th in the outside sign in book.

MSPain

I was there yesterday .Arrived at 5.50 am and was number  13 on an unofficial list .The first person signed on at 4.40 am .Somebody came at 6 am and put the official sighn book on the door .Even going that early i was not seen till the afternoon for an extension of my retirement visa .

[gennisis]

anto, on 2012-01-17 12:49:25, said:

hml367, on 2012-01-12 19:27:29, said:

I went last week and arrived before 7 a.m.  I was number 18 in the sign in book.  I ended up number 5 for the 90 day report.

As for when they open, you can guess from what I said... I was there about 6:50 a.m. and I was 18th in the outside sign in book.

MSPain

I was there yesterday .Arrived at 5.50 am and was number  13 on an unofficial list .The first person signed on at 4.40 am .Somebody came at 6 am and put the official sighn book on the door .Even going that early i was not seen till the afternoon for an extension of my retirement visa .

Then surely thats a reason to use the internet booking approach for your next extension

[Thailand]

gennisis, on 2012-01-17 16:00:27, said:

anto, on 2012-01-17 12:49:25, said:

hml367, on 2012-01-12 19:27:29, said:

I went last week and arrived before 7 a.m.  I was number 18 in the sign in book.  I ended up number 5 for the 90 day report.

As for when they open, you can guess from what I said... I was there about 6:50 a.m. and I was 18th in the outside sign in book.

MSPain

I was there yesterday .Arrived at 5.50 am and was number  13 on an unofficial list .The first person signed on at 4.40 am .Somebody came at 6 am and put the official sighn book on the door .Even going that early i was not seen till the afternoon for an extension of my retirement visa .

Then surely thats a reason to use the internet booking approach for your next extension

I would think it's THE reason to use the online booking system for visa renewal!

[anto]

>>I would think it's THE reason to use the online booking system for visa renewal!<<

I tryied that and it was booked out for the whole month of January .The online system may be good if you book far enough ahead .I only found out about online booking last week .

[Thailand]

anto, on 2012-01-17 17:46:35, said:

>>I would think it's THE reason to use the online booking system for visa renewal!<<

I tryied that and it was booked out for the whole month of January .The online system may be good if you book far enough ahead .I only found out about online booking last week .

Book now for same time next year and avoid the hassle!

[daoyai]

I tried to book a date today for March but the calander on the site only showed Jan., I could not see how to forward the calander to Mar., tried to type my date in the bar but was instructed to choose date from calander.  What to do?

[Tywais]

daoyai, on 2012-01-22 10:53:40, said:

I tried to book a date today for March but the calander on the site only showed Jan., I could not see how to forward the calander to Mar., tried to type my date in the bar but was instructed to choose date from calander.  What to do?

It's hidden to the right of the Month bar.  Just put your mouse over to the right and it will become visible.

 Capture.JPG   50.28K   7 downloads

[triffid]

delboy, on 2011-12-07 23:41:37, said:

I've just successfully used it to book an appointment.

Try  http://chiangmaiimm....quer_online.php

Thank you. I was completely stumped when I got no 'pop-up' nor could find the Comment section at the foot of the page (the alternative suggested by Tywais) and then clicking on the webpage you give saved the day!

[CMNightRider]

I booked an appointment on-line to renew my one year retirement visa.  I had all the documents in order along with the American Consulate letter confirming my monthly income.  I signed in at the front desk and was called about 20 minutes after my appointed time slot.  I was never asked to show any additional proof of income although I did have that in case they would ask.  It took an hour an a half to finish the process.  The on-line appointment system is a big improvement over showing up early in the morning and spending the day at immigration.  Hopefully, there are plans in the future to expand immigration and add more staff to process these one year visas.

[NancyL]

I went to CM Immigration for an appointment at 10 am Tuesday.  I showed the confirmation print-out to the queue ticket guy and he said they'd call my name.  Promptly at 10 am, I showed confirmation print-out to the gal who normally hands out passports once the extensions are approved.  She stands in the center counter, behind a sign that says "information".  She said to have a seat, they'd call my name.

No one called my name, so at 10:25 am I showed the print-out to the same gal, pointing to the time listed for my appointment.  I was pleasant and smiling.  She looked at the clock, then at the printout and looked shocked.  She said "moment please.  I ask my boss" and went running off to the guy in the desk on the far right, up against the wall.  He came and looked at a list (apparently of the day's appointments) and at my printout, shaking his head.

He saw me within three minutes and processed the retirement visa extension without a word said.  No small talk; no questions about my bank balance.  Never did find out if my reservation "fell thru the cracks".  I wish I had checked on the delay earlier, but I didn't want to appear pushy.

[udonguy]

NancyL, on 2012-02-02 16:15:52, said:

I went to CM Immigration for an appointment at 10 am Tuesday.  I showed the confirmation print-out to the queue ticket guy and he said they'd call my name.  Promptly at 10 am, I showed confirmation print-out to the gal who normally hands out passports once the extensions are approved.  She stands in the center counter, behind a sign that says "information".  She said to have a seat, they'd call my name.

No one called my name, so at 10:25 am I showed the print-out to the same gal, pointing to the time listed for my appointment.  I was pleasant and smiling.  She looked at the clock, then at the printout and looked shocked.  She said "moment please.  I ask my boss" and went running off to the guy in the desk on the far right, up against the wall.  He came and looked at a list (apparently of the day's appointments) and at my printout, shaking his head.

He saw me within three minutes and processed the retirement visa extension without a word said.  No small talk; no questions about my bank balance.  Never did find out if my reservation "fell thru the cracks".  I wish I had checked on the delay earlier, but I didn't want to appear pushy.

excellent!

[piewarmer]

I went to CM Immigration tuesday last week, 6:05 in the morning, two sleeping asian girls at the door, no book, i scrounged a dodgy piece of paper and put a borrowed table in front of the door and started a list.
Someone came with keys at 7:15 ... there was a dozen souls outside but she didn't bring the appointment book out.
Both sides of my piece of paper (and the margins) were full of numbers and names
08:10 the door opened ... there was quite a crowd rushing for numbers inside.....
Despite being number one I wasn't called for over an hour.
Strangely after my paperwork was completed half the room was empty.
I'm thinking of doing the 90 day by mail next time but otherwise show up around 11am.
The office needs relocating to the hang dong site where they do the driving licenses.and put a number issuing machine outside.

[udonguy]

piewarmer, on 2012-02-04 23:56:12, said:

I went to CM Immigration tuesday last week, 6:05 in the morning, two sleeping asian girls at the door, no book, i scrounged a dodgy piece of paper and put a borrowed table in front of the door and started a list.
Someone came with keys at 7:15 ... there was a dozen souls outside but she didn't bring the appointment book out.
Both sides of my piece of paper (and the margins) were full of numbers and names
08:10 the door opened ... there was quite a crowd rushing for numbers inside.....
Despite being number one I wasn't called for over an hour.
Strangely after my paperwork was completed half the room was empty.
I'm thinking of doing the 90 day by mail next time but otherwise show up around 11am.
The office needs relocating to the hang dong site where they do the driving licenses.and put a number issuing machine outside.

It is far, far too small an office to deal with what it needs to do and that is obvious. They keep talking about 'Amazing Thailand' and come here and then make it as difficult as possible. To be fair there have been improvements but the system is at breaking point.

The first thing to do is SCRAP 90 day reporting which is a waste of time and SAVE 1000s man hours and queue time rather than relocate.

[dcmcp]

I've got nothing but praise for the system.....9am appointment this morning for a 1 year visa extension, called up at 9:05, handed in the required documents, walked out again at 09:45 with passport. By far the quickest turnaround I've had at immigration for many years.

[haybilly]

I t seems as though--unless you have planned approx 2 months in advance--one needs to arrive at the Imm. Office site as early in the morning as possible, well before the Office actually opens--if that is possible---some people have constraints on their time in the early morning [ school runs, etc..] and this is pretty hard to achieve.
It appears that a major rethink is due--larger premises, even more staff etc..

[maxisrael]

Great !?

But if I click on the knob "Queue online visa extension" Firefox tells me no connection available, repeatedly click on "try again" simply not working should be great if it does...

Not only Firefox but "Internet Explorer cannot display the webpage" so IE as well

Edited by maxisrael, 2012-02-13 10:30:25.

[DickFarang]

Thailand, on 2011-10-20 13:16:47, said:

CMMCB, on 2011-10-19 16:04:18, said:

The queuing system worked extremely well again today. Thirty minutes to complete the full retirement extension process (amazing!), though the long queues meant that the following re-entry permit process then took a further 90 minutes (60 min wait to be called to submit documents, then 30 min wait to receive the passport back).  Overall, 2 hours, rather than the almost 8 hours taken for the same thing last year.  

I was also surprised to see that the office seemed to be processing applications right through the normal lunch hour (noon-1pm) , which I hadn't seen before and thought worth reporting.  Anyone else seen that?

On the downside, a friend who arrived at 2pm to do the 90 day reporting received a queue card from the machine, putting him about 60 places in the queue behind the currently-on-display numbers for that process. Never seen a queue that long for the '90 days' before and people were saying they'd already been waiting for over two hours to be called.

CMMCB

Posted this before but worth repeating.

Been there 3 times around 4pm in the last month or so for various reasons. Each time people walking in no ticket required  for 90 day report out again within 2 -3 minutes- also did it myself 2 weeks ago.

Same same last Wednesday in Pattaya-Jomtien.

[mausbiber]

I'm a supporter of the online queuing system, too. Of course you should know some months in advance when you like to have your appointment. And it helps a lot to know clicking on the Thai flag works also for farang people.
I have to go to the immigration office in CM last week. I had only a appointment for the renewal of the extension of stay. I also want to do the "90day" and to get a re-entry-permit.
At about 14:45 we informed the staff at the information desk about my appointment. For the 90day-report I was asked to get a number from the machine - about 20 numbers to wait. All other queuing lines were already closed.
Take a seat in the crowded room for about half a hour.
My name was called about 20min after time of appointment. The female officer only talk to my wife, but that was ok, less misunderstanding.
She rejected the copies I have made from my passport. I scanned the pages before and when printing it covered the full page. She only wanted "normal" size.
To my pleasant surprise she copied all relevant pages by herself with her desk-copier - big thumb up.
The other problem was also solved by her. I didn't have a copy of the rental agreement - we didn't sign a contract formally.
She simply fill in the document with my name and address, I signed. Only one small minus: the form was in Thai so I was not sure what I signed. Bus this is Thailand, so Thai language is fine - and my wife nodded...

This took about 20min. While we waited for the passport to be stamped the number for the 90day-report was called. But without passport no processing.
After about 30min waiting I got the passport and - next big surprise - the same officer was processing the 90day-report and also the application of the Re-entry-permit. I had prepared the tm8 at home but with the information of the old EoS - kind of stupid. All I have to do was signing again and - of course -  to pay.
All the 3 procedures were ended within 90min from the scheduled time. The discussion may go on if all this paperwork is necessary but at least the service of the involved staff members was first class.
Someone may argue it was at the end of the office hours so they wanted to finish the work - but hey does it really matters?

On the side: the manners of some farang - American(?) guys - should improve. When they were doing the 90day-report they were standing all the time in front of the counter and were blocking the path, at least for 30minutes. Why not picking up a number like everybody else, filling in the form at the tables to the side while waiting and moving to the counter when the number is shown?

[NancyL]

Today I tried to make an appointment for a friend and got an error message, like I wasn't filling in one of the data fields correctly.  So, I tried another day/time and got the same message.  Yes, I was checking my formats and everything should have been OK.  I ended up trying five different times.

Then when I checked the calendar, it showed those times as "reserved", leading me to believe the system had actually accepted the appointment requests.  But, without a queue confirmation number, there was no way to check.  So we went out to immigration, where an officer confirmed that I'd made appointments for all five times.  He cancelled four of them.  He wasn't interested in seeing the error message.  When I asked why it wasn't working, he said something about a new system and only place in Thailand with reservation system.

Yeah, but, I've made appointment in the past and gotten the confirmation just fine.  This seems to be a newer error in the reservation system.  I hope they get it fixed soon.

Edited by NancyL, 2012-02-14 17:56:17.

[DavidOxon]

OK! Need to do marriage extension in the morning! Online slots have been full since I have been able to confirm my money seasoning dates! What time do we need to be there to ensure being seen tomorrow? (Daughter has been vomiting all day today, so it could be intresting day at immigration tomorrow)

[NancyL]

If you want to increase the liklihood that you'll actually get done by noon, then you should arrive at the Immigration office around 6 am and sign the clip board for the "pre-queue".  If you arrive by 7 am, you'll probably still get a number for the afternoon.  Much later and you may not be able to get a number for a marriage extension.  (Note:  you do not need to arrive this early for a 90 day report, Cert. of Residency, Re-entry permit, etc and it will just clog up the works for people striving for marriage or retirement extensions.)

Is there anyway to leave the sick little one at home?  Perhaps just call for mom and child to come on their own when it's getting close to the time they call your number.

Note to self:  Stay away from Immigration office tomorrow!

Edited by NancyL, 2012-02-28 14:57:19.

[DavidOxon]

How will I know what time my number is due? I've been there before and joined the queue, waited 4 hours only to be told I'm a day too early, so the next guy wouldn't have had time to call his wife and get her there in such a short space of time!

[DavidOxon]

ok.... in and out by 9.40! A miracle happened

[junglechef]

Trying to book on-line for my 90 day reporting in May. Seems like I can only do it by using the calendar, if I try to put in a date below a window opens that says I have to use calendar and then everything locks up since after hitting "ok" it keeps reappearing and I have to force quit my safari browser. But the problem is the calendar is only for the current month. How do I book for a date in another future month?