Jump to content

Listen to Pattaya FM105

View New Content  

True Move Not Renewing Asn Contract?


  • Please log in to reply
172 replies to this topic

#51 pkspeaker

pkspeaker

    Senior Member

  • Members
  • PipPipPipPip
  • 247 posts

Posted 2011-10-01 17:17:36

I always watch the nfl on those free streaming sites anyways because asn almost never has the game you really wanna see; which is the team you root for .. but often it breaks up and is in low res ofcource.. if you don't mind blowing 80buks a month you can get the nfl directly from nfl.com and watch whichever game you want in hd and can supposedly watch 4 games at once (assuming bandwith would allow)

#52 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-01 19:12:20

Or, get yourself a U.S. IP address and then pay $30 for a full season subscription to NFL Game Rewind...

And watch online, video on demand every and any regular season game you want, when you want.... starting no later than 24 hours after the completion of the live game.

The season subscription buys you the full 2011 regular season as well as all the regular season games from 2010 and most of the regular season games from 2009.

All commercial free and half-time reports excluded as well.

All for the less than the price of a one-month TrueVisions gold package payment.

#53 dinger

dinger

    Advanced Member

  • Members
  • PipPipPip
  • 91 posts

Posted 2011-10-01 21:34:11

If you wouldn't mind explainiing how to do this I for one would be interested




View PostTallGuyJohninBKK, on 2011-10-01 19:12:20, said:

Or, get yourself a U.S. IP address and then pay $30 for a full season subscription to NFL Game Rewind...

And watch online, video on demand every and any regular season game you want, when you want.... starting no later than 24 hours after the completion of the live game.

The season subscription buys you the full 2011 regular season as well as all the regular season games from 2010 and most of the regular season games from 2009.

All commercial free and half-time reports excluded as well.

All for the less than the price of a one-month TrueVisions gold package payment.

Edited by dinger, 2011-10-01 21:36:07.


#54 shamas

shamas

    Newbie

  • Members
  • Pip
  • 6 posts

Posted 2011-10-02 00:27:25

Not Happy.   I was looking forward to watching the NCAA FB games this evening.

I'm not sure how to down grade my service.   Do I take my box and card that's in it to the service center at Siam Center (I'm in Chiang Mai) and do the down grade there???

Thanks

Shamas O"D

#55 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 01:06:27

View Postshamas, on 2011-10-02 00:27:25, said:

Not Happy.   I was looking forward to watching the NCAA FB games this evening.

I'm not sure how to down grade my service.   Do I take my box and card that's in it to the service center at Siam Center (I'm in Chiang Mai) and do the down grade there???
Shamas O"D

It depends on what you mean/intend by "down grade."

If you want to cancel your True UBC service entirely, then yes, you'd probably best go to your local True UBC shop to turn in the cable decoder box and card, and finish out the account.

But if you just want to change to a less expensive monthly plan with True, since ASN is no longer part of their Platinum and Silver packages, you don't need to change your box or card for that... Usually just a phone call to TrueVisions, or sometimes a shop visit, will suffice. The card and the box stay the same... True just re-programs the settings on your account for whatever new package you select...

#56 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 01:07:54

View Postdinger, on 2011-10-01 21:34:11, said:

If you wouldn't mind explainiing how to do this I for one would be interested

View PostTallGuyJohninBKK, on 2011-10-01 19:12:20, said:

Or, get yourself a U.S. IP address and then pay $30 for a full season subscription to NFL Game Rewind...

Responded to you via PM....

#57 pomchop

pomchop

    Senior Member

  • Members
  • PipPipPipPip
  • 448 posts

Posted 2011-10-02 08:59:09

View PostBuckarooBanzai, on 2011-09-25 22:53:29, said:

I would suggest that each and every one of you email with a controlled condemnation of what True is up to. You have no idea how many of you there are but continue your posts on TV and send an email every day to True. What do you have to lose? Tell them how disgusted you are that they have no consideration of their customers. Maybe send two or three emails a day. The more the better. What else can you do? Have fun in expressing your view.


I agree and have already sent an email to them at   truevisions_care@truevisionstv.com    

obviously ASN wanted to charge them more than the crappy station they now have on....DISGUSTING ....i hope every one will take time to send them a bunch of emails...doubt it will help but can't hurt...

i just signed up a month ago and the ONLY reason i did so was to watch some American Sports....so now one month later with football just starting and zero notice they just drop it....grrrrrrrrrrrrrrrrrrrrrrrr....i plan to give them a month to get it back or they will lose my subscrition....not that they will care....

#58 dinger

dinger

    Advanced Member

  • Members
  • PipPipPip
  • 91 posts

Posted 2011-10-02 09:52:48

Am so glad True canceled ASN or how else would I get to watch womens sync floor dancing and coming up later 12yr and under go cart racing.
Called customer service yesterday and after I expressed my diistain with their decision they asked me if I would like them to cancel my account. I told them no thank you I am going to do that in person on Monday

At least so far they haven't found a way to f up the rugby world cup

#59 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 11:13:10

It all comes down to money... ASN wanted some, and True wasn't willing to pay any...

They only started the ASN service a year or two ago.... So their original deal must have been pretty short term... Interesting....

Back when I had the higher level TrueVisions package that included ASN, ASN was pretty much the only TrueVisions channel I'd ever watch...at least during football season.... My wife, on the other hand, would watch the Thai local channels.

I'm sad to see ASN go, because they were, unfortunately, the best mass market option for NFL football available in Thailand... But it makes me kind of glad I beat True to the punch, by dumping their higher level service plans before they dumped ASN.

As for the prospect of True reconsidering their decision, don't hold your breath.... Sometime back, as I recall, the Brits went thru the same thing when True dumped one of their channels, BBC Entertainment, I think.

Once it's gone, it's gone... True isn't likely going to reverse course, no matter how many customers complain.

But I must say, classy move by True to dump ASN right at the start of the NFL season.... I'm sure that happened to be the timing of their contract... But still.... :bah:

Edited by TallGuyJohninBKK, 2011-10-02 11:18:57.


#60 redsox44

redsox44

    Advanced Member

  • Members
  • PipPipPip
  • 53 posts

Posted 2011-10-02 12:41:47

Actually True is somewhat correct in saying their contract with ASN has expired.  What they aren't saying is that ASN is now only available in HD format, something TRUE can't support either on their DSTV or fiber service, which their much bragged about 11 new HD channels, thus the company statement, maybe sometime in the future.



I went to Paradise Mall yesterday to kill the following true accounts:

1. Priemiun DSTV account

2.  Two smart phone numbers as well as data service

3.  Internet account



When I got to the mall I discovered the True shop boarded up, out of business.  Immeditatly went to our bank and canceled True's ability to take payments from our bank.  Now it's up to True to contact me to retrive their junky DSTV equipment.  Why should I bother taking time to find them when they don't care about me?



If one doesn't think True has power in this country just ask why this blog has killed any comments on this subject.

#61 WarpSpeed

WarpSpeed

    Titanium Member

  • Advanced Members
  • PipPipPipPipPipPipPip
  • 5,938 posts

Posted 2011-10-02 13:11:09

View Postredsox44, on 2011-10-02 12:41:47, said:

Actually True is somewhat correct in saying their contract with ASN has expired.  What they aren't saying is that ASN is now only available in HD format, something TRUE can't support either on their DSTV or fiber service, which their much bragged about 11 new HD channels, thus the company statement, maybe sometime in the future.



I went to Paradise Mall yesterday to kill the following true accounts:

1. Priemiun DSTV account

2.  Two smart phone numbers as well as data service

3.  Internet account



When I got to the mall I discovered the True shop boarded up, out of business.  Immeditatly went to our bank and canceled True's ability to take payments from our bank.  Now it's up to True to contact me to retrive their junky DSTV equipment.  Why should I bother taking time to find them when they don't care about me?



If one doesn't think True has power in this country just ask why this blog has killed any comments on this subject.
Be careful with this move they will continue to charge you for the service as long as they have not received the equipment and an official cancellation of the contract and they'll have the cards to play any legal recourse they decide to take..

Many years ago when I first got here and UBC was just starting up I was happy to have it and also recommended them to many people, now I regret that TRUE has their business and cares not, why even bother to promote themselves as they do? I guess it's to recycle the customers they're loosing daily instead of maintaining the ones they have and keeping them satisfied it all comes down to the TiT standard of doing business..

#62 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 13:17:18

Redsox, I don't understand your comments about ASN broadcasting in HD and True's HD channels having anything to do with the ASN removal...

ASN has been at least making available an HD broadcast for some time, though I don't know whether True was actually using that feed or not to deliver the standard def broadcast here.... And True has been slowly expanding their HD channel offerings over time....

What does any of that have to do with True not renewing their contract with ASN?

Edited by TallGuyJohninBKK, 2011-10-02 13:19:29.


#63 redsox44

redsox44

    Advanced Member

  • Members
  • PipPipPip
  • 53 posts

Posted 2011-10-02 13:20:19

Let me try this again and with no nasty comment about this blog:



True Corp has stated ASN was taken off the air due to contract termination.  That may well be TRUE but in actuallity ASN starting on 1 October was only going to be available in HD format.  This  does not "fit" into True's plans for an additional 11 HD channels for those customers who live in areas where fiber cable exists and or those currently running on their DSTV system.  That being said yesterday I decided on doing the following:

1.  Cancel my entire True T V package.  Rabbit ears here I come

.2.  Cancel my True internet connection

3. Cancel two smartphone cell numbers as well as the data packages.

Went to the Paradise Mall to accomplish the above.  Found the True shop boarded up, out of business, gone.  Maybe they were attempting to avoid the rush of folks attempting to cancel their services and or maybe the rents were too high.

Did manage to cancel True's ability to take monthly payments directly from our bank account.  Now just waiting for the above mentioned serviced to die.

#64 kwestroc

kwestroc

    Advanced Member

  • Members
  • PipPipPip
  • 83 posts

Posted 2011-10-02 13:23:26

That's the first I've heard of ASN only being broadcast in HD. Where did you get this information from?

#65 chmod777

chmod777

    Advanced Member

  • Members
  • PipPipPip
  • 30 posts

Posted 2011-10-02 13:36:30

View PostTallGuyJohninBKK, on 2011-10-01 19:12:20, said:

Or, get yourself a U.S. IP address and then pay $30 for a full season subscription to NFL Game Rewind...

And watch online, video on demand every and any regular season game you want, when you want.... starting no later than 24 hours after the completion of the live game.

The season subscription buys you the full 2011 regular season as well as all the regular season games from 2010 and most of the regular season games from 2009.

All commercial free and half-time reports excluded as well.

All for the less than the price of a one-month TrueVisions gold package payment.

Tall John, can you pm me with this info as well?  Thanks!

#66 redsox44

redsox44

    Advanced Member

  • Members
  • PipPipPip
  • 53 posts

Posted 2011-10-02 13:43:16

Outbid by an upstart company, simple

#67 redsox44

redsox44

    Advanced Member

  • Members
  • PipPipPip
  • 53 posts

Posted 2011-10-02 13:45:57

ASN.  Will soon be seen on a upstart company, c-band locally.  Very few channels but attempting to get off the ground by adding ASN.

#68 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 13:46:50

I found this forum post on the ASN web site re their answer to people in Thailand asking what they can do in the wake of TrueVisions going dead....

Quote

Hi all,

Please see the following information for subscribing to ASN on 1Sky:

1. If you are a TRUE subscriber and without C-Band dish,

You need to contact 1SKY Call Center     +66 2841 8888   to request special package and installation date.

Special Package
• 1SKY STB + C-Band Dish 5 ft. + Installation + Setup
• Special Price will be offered
• Promotion period now until 28 October 2011

Please request setup & installation date with 1SKY Call center.

2. If you already have a C-Band dish which can receive Thaicom,

You need to contact 1SKY Call Center     +66 2841 8888   to purchase 1SKY STB at 1,500 Baht

Please be noted that ASN will be launched on the 8 Oct 2011 on 1Sky.

We are sorry for all the inconvenience caused and we are trying our very best to cater all your enquiries.

Thanks,
ASN



BTW, lots of complaints on the ASN customers forum from folks in Thailand complaining about Grammy and saying they're clueless and often don't bother to return would-be customer phone calls.

One of our fellow members here on ThaiVisa posted the following comment on the ASN forum under his same user name as here:

Quote

Devastating News....i have lived in Bangkok for 9 years...never heard of Grammy Sky 1.

I  just called the number you provided. They say Nov is the earliest it  will be avialable. The woman had no idea what kind of equiptment was  needed except a sattelite was needed, but she had no idea what kind,  where to buy, NOTHING....

ASN maybe you should call them and act  like you are a prospective Bangkok customer. You will be shocked at how  poorly your brand is now being represented...they have no clue and don't  sound like they are ready to launch...

Edited by metisdead, 2011-10-02 14:05:51.
I know you meant well, however, do not post URL links to other forums.


#69 redsox44

redsox44

    Advanced Member

  • Members
  • PipPipPip
  • 53 posts

Posted 2011-10-02 13:48:32

View PostTallGuyJohninBKK, on 2011-10-02 13:17:18, said:

Redsox, I don't understand your comments about ASN broadcasting in HD and True's HD channels having anything to do with the ASN removal...

ASN has been at least making available an HD broadcast for some time, though I don't know whether True was actually using that feed or not to deliver the standard def broadcast here.... And True has been slowly expanding their HD channel offerings over time....

What does any of that have to do with True not renewing their contract with ASN?

True was outbid by a new company, will be shown in HD format.

#70 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 13:59:54

BTW, in looking thru all the recent posts on the ASN customers forum, I see no mention of them going to a strictly HD feed as of this fall, ie, discontinuing a standard def feed.

#71 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 14:05:34

View Postchmod777, on 2011-10-02 13:36:30, said:

Tall John, can you pm me with this info as well?  Thanks!

Done!

#72 genobkk

genobkk

    Senior Member

  • Members
  • PipPipPipPip
  • 214 posts

Posted 2011-10-02 16:02:04

View Postapetley, on 2011-09-26 20:12:55, said:

View PostWarpSpeed, on 2011-09-26 18:28:49, said:

View Postapetley, on 2011-09-26 13:10:48, said:

View Poststeelepulse, on 2011-09-25 23:05:14, said:

Hello Astro, bye crappy True.

I got ASTRO nearly two years ago now and have to say have never regretted ditching TRUE.
ASTRO has all the BPL games, fantastic cycling coverage through Eurosport, wonderful live Rugby world cup games, cricket, American football and Baseball. Gasp! I want for nothing!!!
If you are within the signal footprint it really is worth changing over.
I thought these alternatives were being done away with? What is involved cost wise for this?
Jsat are a supplier of ASTRO and will give you an idea of the costs involved. Outside of bkk it is possible to find cheaper suppliers.

I talked with the J sat people once.  this guy was rude, would barley answer a question, he is over priced.  I had read some place on here that he was selling fake dream boxes.  I just know I did not like how he talked, how he would only reply with one word answers.  He needs to work on his personality if he wants my buesness

#73 uenjoymaiself

uenjoymaiself

    Newbie

  • Members
  • Pip
  • 7 posts

Posted 2011-10-02 20:18:08

This is a terrible move. No NFL or NCAA football means I will cancel my True package. Will take my 2000+ THB/month back.

Don't know if the quality would be worth sh*t, but this is an option if you wanna pony up $200 https://gamepass.nfl...ecure/packages.






#74 IAMSOBAD

IAMSOBAD

    Senior Member

  • Advanced Members
  • PipPipPipPip
  • 603 posts

Posted 2011-10-02 20:23:30

Tallguyjohn can you PM me also?
Thank you

#75 TallGuyJohninBKK

TallGuyJohninBKK

    Platinum Member

  • Advanced Members
  • PipPipPipPipPipPip
  • 2,113 posts

Posted 2011-10-02 21:25:54

View Postuenjoymaiself, on 2011-10-02 20:18:08, said:

This is a terrible move. No NFL or NCAA football means I will cancel my True package. Will take my 2000+ THB/month back.

Don't know if the quality would be worth sh*t, but this is an option if you wanna pony up $200 https://gamepass.nfl...ecure/packages.

Streaming NFL content to Thailand is perfectly do-able...provided you have at least a decent quality internet connection... NFL requires a minimum 400 Kbps steady stream from the U.S. in order to stream properly.

The NFL Game Pass at $200 or so is marketed at non-U.S. users, and it can stream the games live since they're not burdened by the U.S. TV network anti-competition restrictions (They don't want U.S. folks watching the NFL's online stream instead of watching the games live on commercial TV with all the paid commercials).

The NFL Game Rewind season subscription at $30 is marketed at U.S. folks, or those with U.S. IP addresses, and it likewise makes all the regular season games available for streaming online...but only starting 12-24 hours after the conclusion of each game... It's priced relatively cheaply because it's not really competing with the U.S. broadcast TV market, since the games are only available online after the live broadcasts have finished...

But given that the live NFL games typically are being played between midnight and about 8 am in the morning Thailand time, when most people in Thailand are sleeping or should be, in my view, the time shift with Game Rewind ends up being kind of an advantage... not to mention the pricing differential.



 


Sponsored by ...
Quick Navigation   View New Content Site search: