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[wana]

janverbeem, on 2012-02-08 23:12:30, said:

I have been offered the Note at 19.700 Baht new in the box.Seemingly a grey import as it comes with worldwide warranty.

Some people say that samsung will not honor the worldwide warranty,while I consider that Thailand must be part of the world,sometimes they even think they are the world.

So what are your thoughts,or knowledge about worldwide warranty.Will it be honored by Samsung Thailand or not.

i would be careful with a grey import ,before they started work on my cracked screen (GS2 )  ,i had to wait 24 hours to get an engineers report
s/n was entered into the computer and i had to tell them where and when it was purchased
(AND THIS WAS A REPAIR I WAS PAYING 4300 FOR ,NOT A FREE WARRANTY REPAIR !)

if they choose not to repair it  in thailand ,what you gonna do with a 20,000thb  brick ?

someone already said Samsung USA refused warranty on his thai phone ,so just send it back to thaialnd etc

how much does that cost for fedex each way ??

[janverbeem]

wana, on 2012-02-09 12:09:04, said:

janverbeem, on 2012-02-08 23:12:30, said:

I have been offered the Note at 19.700 Baht new in the box.Seemingly a grey import as it comes with worldwide warranty.

Some people say that samsung will not honor the worldwide warranty,while I consider that Thailand must be part of the world,sometimes they even think they are the world.

So what are your thoughts,or knowledge about worldwide warranty.Will it be honored by Samsung Thailand or not.

i would be careful with a grey import ,before they started work on my cracked screen (GS2 )  ,i had to wait 24 hours to get an engineers report
s/n was entered into the computer and i had to tell them where and when it was purchased
(AND THIS WAS A REPAIR I WAS PAYING 4300 FOR ,NOT A FREE WARRANTY REPAIR !)

if they choose not to repair it  in thailand ,what you gonna do with a 20,000thb  brick ?

someone already said Samsung USA refused warranty on his thai phone ,so just send it back to thaialnd etc

how much does that cost for fedex each way ??

I'm not so sure if Samsung Korea shares the same thoughts as Samsung Thailand in this case.

As for the Samsung USA refusal is quite normal I guess as the Thai phones come with  warranty that only covers Thailand and which is clearly stated on the card.

For the Note I'm talking about is on the card written worldwide warrantee.

I have been today to the Samsung service center in Pattaya and asked the question,and after some time they showed me a big poster with in Thai and English was written that if the unit was not bought in Thailand that Samsung Thailand reserves the right to charge a service fee of 1000 Baht for warranty claims.

I think I will write to Samsung Korea and ask the question there.

[lomatopo]

janverbeem, on 2012-02-09 19:24:11, said:

I have been today to the Samsung service center in Pattaya and asked the question,and after some time they showed me a big poster with in Thai and English was written that if the unit was not bought in Thailand that Samsung Thailand reserves the right to charge a service fee of 1000 Baht for warranty claims.

I think I will write to Samsung Korea and ask the question there.

This is all an exercise in futility. The warranty card will clearly define the contact point for warranty repair.; trust me, it will have the subsidiary's name, address and telephone number. If you are concerned about warranty repair you should purchase the product in the locale where you plan to spend the most time.

[ludditeman]

QED, on 2012-01-28 19:33:29, said:

My BB Torch bit the dust last week (drunken moisture ingress - long story). I was thinking about getting a tablet, and need a sat-nav, so the Note offers good value for me personally, if I can live with it as a day to day phone.

You can get a Talaxy Tab 7" for about 9kbht second hand, loads around.
Big phone, but sat-nav works well (I use Sygic)
NOte was a little small and too expensive for me.