Posted 2012-02-10 09:57:44
I've had the CAT MY 3G+ H for just over a month now.
I have had the occasional disconnection, but still much better than my experience with CAT CDMA, cheaper too 
It's not often that I am online for 3 hours+ at a time, so it is only after seeing this thread that I have checked.
This morning I was online for a longer time and as it was approaching 3 hours, I stayed online.
I can confirm that after exactly 3 hours online, I was disconnected.
I have a Sierra USB 308 aircard, XP os.
So it looks like this is a deliberate setting of a time limit by CAT and nothing to do with individuals' set-ups.
Because I don't download large files, this is unlikely to affect me too much, but people should be informed about this when they subscribe to TRUE or CAT's packages.
Posted 2012-02-10 10:56:16
ThaiLife, on 2012-02-10 08:18:53, said:
...so far no luck in finding any 3 hour disconnecting comments , surely there must be others out there with the same problem.
Chances are good that if other people are getting disconnects at 3 hours, they don't realize that they're being disconnected. All that I notice is that I have to reset my iPad.
Which reminds me... I was going to ask... how do you know that you're getting disconnected? It's unusual to have connection-intensive apps running over wireless lines - although it certainly does happen. Are you getting a notification from your Vodaphone software? Or are you running an app that requires continuous connection?
Posted 2012-02-10 11:08:50
woodyleonhard, on 2012-02-09 23:51:16, said:
Since CAT and Truemove both use the same towers (possibly the same equipment???),
It is the exact same physical network, with different hooks on the SMS (Subscriber Management System), including the network management system, hence subscribers are seeing this issue on both TrueMove H and CAT My.
Many people use 3G for fixed-line replacement so use data-intensive applications like FTP and download managers where you notice a disconnect.
I imagine most mobile, smartphone users would not notice this anomaly.
Posted 2012-02-10 15:59:43
Well ive tried talking to some one at TRUE about my 3 hour disconnection problem, I'm sure the operator thought I was making it up, a bit like talking to a 5 year old child in a school playground , so not too sure what to try next , still no return phone call from the CAT technical engineer  .
Posted 2012-02-10 16:03:49
woodyleonhard, on 2012-02-10 10:56:16, said:
ThaiLife, on 2012-02-10 08:18:53, said:
...so far no luck in finding any 3 hour disconnecting comments , surely there must be others out there with the same problem.
Chances are good that if other people are getting disconnects at 3 hours, they don't realize that they're being disconnected. All that I notice is that I have to reset my iPad.
Which reminds me... I was going to ask... how do you know that you're getting disconnected? It's unusual to have connection-intensive apps running over wireless lines - although it certainly does happen. Are you getting a notification from your Vodaphone software? Or are you running an app that requires continuous connection?
Woody , I use the Vodafone desktop connections manager , that shows the state of the connection Etc
Posted 2012-02-10 20:34:15
Posted 2012-02-10 21:23:08
zoolander, on 2012-02-10 20:34:15, said:
Thanks for the links
Posted 2012-02-13 11:57:09
zoolander, on 2012-02-10 20:34:15, said:
OK. You got me.
What's the difference between TrueMove 3G and TrueMove H? True has separate Facebook pages for each....
AFAIK, there's only one TrueMove network, and it's HSPA+. Did I miss something?
Posted 2012-02-13 12:01:05
ThaiLife, on 2012-02-10 15:59:43, said:
Well ive tried talking to some one at TRUE about my 3 hour disconnection problem, I'm sure the operator thought I was making it up, a bit like talking to a 5 year old child in a school playground , so not too sure what to try next , still no return phone call from the CAT technical engineer  .
I'll run it in a future Live Wire column in the Gazette. Not sure that'll draw anyone's attention, but it'll make me feel better.
I still haven't seen any response from TOT about the article showing their international speeds are all the same, whether you're using a cheap 5 Mbps line or an expensive Fiber 2U 20 Mbps line.
Did we ever find out if the other people posting on this thread are in Phuket, or in Bangkok - or elsewhere?
Posted 2012-02-13 15:00:02
woodyleonhard, on 2012-02-13 11:57:09, said:
OK. You got me.
What's the difference between TrueMove 3G and TrueMove H? True has separate Facebook pages for each....
AFAIK, there's only one TrueMove network, and it's HSPA+. Did I miss something?
Evidently, yes.
TrueMove is a subsidiary of True Corp. which sells GSM mobile telephony services including voice, text and data (now just 2G). Previously they sold 3G data in some select metropolitan areas. TrueMove H is a brand name for RealMove, another subsidiary of True Corp., a reseller of 3G data services. They do bundle legacy GSM voice, data along with 3G for customers. The network which TrueMove H sells services on is also marketed by CAT to customers under the My (Net) brand.
Posted 2012-02-15 15:10:03
pattayamarc
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Posted 2012-02-28 01:15:22
temo1051, you seem to be an active trader in the financial markets (at least thats what the trading setup in your pic tells me). i´m an active cme futures trader myself, living in pattaya. do you actively trade through your 3g internet connection? is that connection reliable enough, any other problems besides the disconnect every three hours?
Posted 2012-02-28 10:08:03
pattayamarc, on 2012-02-28 01:15:22, said:
temo1051, you seem to be an active trader in the financial markets (at least thats what the trading setup in your pic tells me). i´m an active cme futures trader myself, living in pattaya. do you actively trade through your 3g internet connection? is that connection reliable enough, any other problems besides the disconnect every three hours?
patayamarc, I trade US stocks, etfs and futures using the TOS platform. I havent tried the 3g connection with my multi-monitor system which is at my home in Lop Buri where I have a TOT 5mb ADSL connection that works very well. I have used the 3G connection on my laptop at my Bangkok apartment and other than the 3 hour disconnect issue the connection was acceptable to view charts and data and execute trades. The CNBC feed was sometimes choppy if I had my email, browser and tweetdeck running.
Posted 2012-03-02 10:33:25
lomatopo, on 2012-02-13 15:00:02, said:
Evidently, yes.
TrueMove is a subsidiary of True Corp. which sells GSM mobile telephony services including voice, text and data (now just 2G). Previously they sold 3G data in some select metropolitan areas. TrueMove H is a brand name for RealMove, another subsidiary of True Corp., a reseller of 3G data services. They do bundle legacy GSM voice, data along with 3G for customers. The network which TrueMove H sells services on is also marketed by CAT to customers under the My (Net) brand.
Got it. Thanks!
Posted 2012-03-05 08:34:44
Does anyone have any recent experiences with this network disconnect issue?
Is is still happening at 2:59: Have TrueMove H or Vat My offered any response(s)?
Posted 2012-03-05 09:27:13
lomatopo, on 2012-03-05 08:34:44, said:
Does anyone have any recent experiences with this network disconnect issue?
Is is still happening at 2:59: Have TrueMove H or Vat My offered any response(s)?
Funny you asking this now , yesterday for the first time since I started using my CAT 3G '' my'' unlimited SIM , the connection did not automatically terminate after a 3 hour period
it stayed connected for more than 8 hours duration , until I personally disconnected the connection .
The downside seems that the longer the duration of the continuous connection , the over all connection speeds deteriorate .
I'm going to keep an eye on the connection durations / over all speed performance , just to see if this longer connection duration was possibly a one off .
Posted 2012-03-05 10:12:12
Thanks. Which SIM/Plan are you using?
Posted 2012-03-05 10:35:30
lomatopo, on 2012-03-05 10:12:12, said:
Thanks. Which SIM/Plan are you using?
my Click 590
After yesterdays 8 hour continuous connection duration, when I re connected to day the overall speed performance / web page loading times seems to have deteriorated . To day as yet ive not reached the past 3 hour disconnection time , it will be interesting to see if I get disconnected again to day
Posted 2012-04-27 11:34:11
OK, some good news and some bad news - but first some information.
The old 3G "True Move" network was allocated to the 1800Mhz spectrum and I was advised yesterday that it has been discontinued (in Pattaya) for the last 2 months. Connections are still possible but there will be speed limitations
The new "True Move H" is their latest attempt at bringing Thai internet connections into the 21st century and operates on the 850Mhz band.
All of their plans have a limitation with the 3G component at high speed and I am currently on a 5GB package at 7.2Mbps (555) which will drop to either 384k or 128k (cant get a sensible answer yet) afeer the 5GB. They are NOT unlimited plans at the high speed.
If anyone knows at GENUINE UNLIMITED plan please tell me as I have frequent high traffic usage. The speed is OK but I can chew through 5GB in a single session (see below)
As for the session disconnections I am experiencing dropouts at 9h:59m, even when the connection is actively transferring data - ouch. Effectively they've stopped me consuming my 5GB in one session but it doesn't help when I have to restart huge uploads/downloads.
So it looks like someone heard the complaints, just upped the time limit hoping that no-one is silly enough to stay connected for 10hrs. Great in theory but as a software developer and web host it's a bloody pain in the neck.
Cheers Admiral Ken
Posted 2012-05-16 17:51:11
ThaiLife, on 2012-03-05 09:27:13, said:
it stayed connected for more than 8 hours duration , until I personally disconnected the connection .
@ Thailife- Are you able to connect for longer than 9h:59m, with Cat 3G ?
AdmiralKen, on 2012-04-27 11:34:11, said:
As for the session disconnections I am experiencing dropouts at 9h:59m, even when the connection is actively transferring data - ouch.
@ AdmiralKen, Any further updates with the dropout using TrueMove H ?
Also; I do wonder if these 3G connections are reliable during thunderstorms like we had on Tuesday.
Edited by RandomSand, 2012-05-16 17:51:54.
Posted 2012-05-17 07:54:57
ThaiLife, on 2012-03-05 10:35:30, said:
lomatopo, on 2012-03-05 10:12:12, said:
Thanks. Which SIM/Plan are you using?
my Click 590
After yesterdays 8 hour continuous connection duration, when I re connected to day the overall speed performance / web page loading times seems to have deteriorated . To day as yet ive not reached the past 3 hour disconnection time , it will be interesting to see if I get disconnected again to day
ThaiLife,
do you want to say that your CAT my Click 590 package is an UNLIMITED package? High speed never gets capped? Sounds unbelievable! What dongle do you use!
Greetings from www.ourpalazzina.eu
Posted 2012-05-17 08:07:19
Not unlimited.
The small print at the bottom of the screenshot clearly shows a fair use limit at 4GB, after speeds drop to 384 kbps. It,s even underlined in red...
Sent from my GT-S5660 using Thaivisa Connect App
Posted 2012-05-17 09:17:23
ThaiLife, on 2012-02-10 16:03:49, said:
woodyleonhard, on 2012-02-10 10:56:16, said:
ThaiLife, on 2012-02-10 08:18:53, said:
...so far no luck in finding any 3 hour disconnecting comments , surely there must be others out there with the same problem.
Chances are good that if other people are getting disconnects at 3 hours, they don't realize that they're being disconnected. All that I notice is that I have to reset my iPad.
Which reminds me... I was going to ask... how do you know that you're getting disconnected? It's unusual to have connection-intensive apps running over wireless lines - although it certainly does happen. Are you getting a notification from your Vodaphone software? Or are you running an app that requires continuous connection?
Woody , I use the Vodafone desktop connections manager , that shows the state of the connection Etc
Where could I down load this Vodafone Desktop Connections Manager? It looks really interesting!
Posted 2012-05-18 10:40:05
Dario, on 2012-05-17 09:17:23, said:
ThaiLife, on 2012-02-10 16:03:49, said:
woodyleonhard, on 2012-02-10 10:56:16, said:
ThaiLife, on 2012-02-10 08:18:53, said:
...so far no luck in finding any 3 hour disconnecting comments , surely there must be others out there with the same problem.
Chances are good that if other people are getting disconnects at 3 hours, they don't realize that they're being disconnected. All that I notice is that I have to reset my iPad.
Which reminds me... I was going to ask... how do you know that you're getting disconnected? It's unusual to have connection-intensive apps running over wireless lines - although it certainly does happen. Are you getting a notification from your Vodaphone software? Or are you running an app that requires continuous connection?
Woody , I use the Vodafone desktop connections manager , that shows the state of the connection Etc
Where could I down load this Vodafone Desktop Connections Manager? It looks really interesting!
The software came on a CD with the USB Air Card , may be have a look here
http://www.business..../p_software.jsp
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