Please log in to reply 5 replies to this topic

[nattydread]

girlfriend has recently been gifted a Blackberry 9500 Storm from her sister who lives in the UK


girlfriend has a DTAC contract SIM card that she uses for calls on her Nokia that also gives her a free 20 hours of internet access which she uses to connect her notebook to the internet

when she is back in the village.........the nokia also allows her to send and recieve emails on the phone using this SIM


shes now using the Blackberry ( its a face thing) with the DTAC sim card which has been fine for making and receiving calls but  she cannot set up emails on it


tried to set up and get this

Email Setup  >

'I want to use a work email account with a BlackBerry Enterprise Server' .> Next

Has your Blackberry Enterprise server admin provided you with an Enterprise Activation Password...no...>  next

Email
password
PIN 20E863A6
Status...Not Activated


or another option leads to

ICQ number/Password


she went to the DTAC office and they said she has to pay Blackberry to get email on the Blackberry phone which i find hard to believe as the Nokia phone performs this function free no problem

me personally i use a 600 baht phone and just about understand how to text with it LOL........so can anyone explain to me whats going on here and help me sort the problem out...thanks

[nattydread]

she also cant access the internet on it

[jackbox]

She needs to get a BlackBerry data plan. You cannot use hour based packages. The time will be gone in less than a day as the BlackBerry is connected to the data servers 24/7. Also without a BlackBerry plan she cannot use any RIM services (i.e., the BlackBerry is not being used as a BlackBerry). They have low cost plans for people that just want email and chat, or email and facebook. If he wants to surf the internet also she needs to get a regular BB plan. Then her service books will automatically download to her phone opening up the wonderful world of the BlackBerry experience. Without a BB plan a BB is a waste of money. There are ways around the email issue but it is not easy to do and not for the novice user, and she would still need a volume based data plan not an hourly plan. If she wants email DTAC is correct for the most part, she must get a BlackBerry data plan. RIM is paid a monthly fee for each BB on a BB data plan.

Edited by jackbox, 2012-01-30 22:22:40.

[nattydread]

jackbox, on 2012-01-30 22:19:32, said:

She needs to get a BlackBerry data plan. You cannot use hour based packages. The time will be gone in less than a day as the BlackBerry is connected to the data servers 24/7. Also without a BlackBerry plan she cannot use any RIM services (i.e., the BlackBerry is not being used as a BlackBerry). They have low cost plans for people that just want email and chat, or email and facebook. If he wants to surf the internet also she needs to get a regular BB plan. Then her service books will automatically download to her phone opening up the wonderful world of the BlackBerry experience. Without a BB plan a BB is a waste of money. There are ways around the email issue but it is not easy to do and not for the novice user, and she would still need a volume based data plan not an hourly plan. If she wants email DTAC is correct for the most part, she must get a BlackBerry data plan. RIM is paid a monthly fee for each BB on a BB data plan.

any idea on what the prices are for these plans?

[bobl]

Don't bother with the expensive ones (790 baht for the "unlimited" package) it's a waste of time unless you're a real geek.

Best one would be the BB "Me" package at 299 (+vat)

Simple codes to set up - look here http://www.gsmnetsim...y-INTERNET.html

Just put at least 320 baht and you're off.

Wait for the sms that it's "activated", do a battery pull to be on the safe side, after it reboots internet, bbm, etc should all work (twitter, facebook etc also, if she has them installed). Go to the e-mail setup menu and there should now be a 2nd option other than "enterprise", where you can set up the email account.

[nattydread]

bobl, on 2012-02-03 19:49:42, said:

Don't bother with the expensive ones (790 baht for the "unlimited" package) it's a waste of time unless you're a real geek.

Best one would be the BB "Me" package at 299 (+vat)

Simple codes to set up - look here http://www.gsmnetsim...y-INTERNET.html

Just put at least 320 baht and you're off.

Wait for the sms that it's "activated", do a battery pull to be on the safe side, after it reboots internet, bbm, etc should all work (twitter, facebook etc also, if she has them installed). Go to the e-mail setup menu and there should now be a 2nd option other than "enterprise", where you can set up the email account.

thanks to all posters.shes decide to stick with using it as a normal phone as she has a notebook and we have free internet in the condo