I have a monthly AIS package to use EDGE by the hour. I'm being notified that my balance is currently too low to apply another month which is good because I want to cancel this package and get a different one. How do I cancel my current plan by using the phone and not going to a shop?
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How To Cancel Ais Package On Phone
Started by ubonrthai, 2012-02-07 17:38
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5 replies to this topic
#3
Crossy
Bull Powered Member Posted 2012-02-07 20:18:39
It's very easy to change on-line too, start here https://12calleservi...PWeb/index.html you need to get a one-time password by SMS.
#4
lomatopo
Titanium Member Posted 2012-02-07 20:32:33
I am not certain you can cancel a subscribed data plan on the eServices platform? I know I couldn't, and someone here mentioned *300 (IVR), which worked for me.
#5
ubonrthai
Senior Member Posted 2012-02-08 07:59:01
I could not cancel but could change plan and top up online. Problem is, the package won't apply even though I have a high enough balance. Hmmmm, to AIS shop I go.
#6
lomatopo
Titanium Member Posted 2012-02-08 09:54:02
Did you try *300? I was able to cancel my data package using the IVR system ~ 30 days ago.
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