I have a Toshiba 660 Satellite from new (yesterday)
Loaded with Windows 7 with IE as Default browser, with Chrome pre loaded as well.
No problems with set up and downloaded Firefox today......Again no problems and worked fine with all websites.
Shut down the computer and now cannot access any websites on firefox although perfectly normal with IE and Chrome........I have uninstalled Firefox and reinstalled to no avail.
There is a Mcfee Anti virus loaded on computer but has not been activated (yet) as only had laptop yesterday.....
Any suggestions please ??
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Cannot Access Firefox.......
Started by Chivas, 2012-02-09 02:37
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13 replies to this topic
#2
handydog
Senior Member Posted 2012-02-09 03:17:10
something is blocking firefox. is the probem caused by an add on? disabe any that you have installed and then enable them one at a time to see if the problem reoccurs.
maybe try loading an older stable version and see if this corrects the problem. #3
Chivas
Super Member Posted 2012-02-09 03:32:10
something is blocking firefox. is the probem caused by an add on? disabe any that you have installed and then enable them one at a time to see if the problem reoccurs. maybe try loading an older stable version and see if this corrects the problem. Haven't installed any add ons (at least knowingly) Have tried 2 versions of Firefox on the reinstall...........What about if I remove/uninstall the Mcfee anti virus ?? The problem I see with that is it was preloaded and I assume once deleted than thats it ?? #4
katana
Super Member Posted 2012-02-09 03:34:56
Check your firewall is allowing access.
#5
Chivas
Super Member Posted 2012-02-09 03:38:14
Check your firewall is allowing access. Thanks Katana but how ?? Am no techie here !! How would I be able to access using IE and Chrome if it was blocking access ?? Edited by Chivas, 2012-02-09 03:41:28. #6
davidchung
Newbie Posted 2012-02-09 04:27:02
Try using an uninstaller like Revo Uninstaller to do a full removal of firefox, then restart and install ffox to see if it helps
#7
katana
Super Member Posted 2012-02-09 05:51:53
Check your firewall is allowing access. Thanks Katana but how ?? Am no techie here !! How would I be able to access using IE and Chrome if it was blocking access ?? Edited by katana, 2012-02-09 05:53:44. #8
Chivas
Super Member Posted 2012-02-09 14:33:38
Check your firewall is allowing access. Thanks Katana but how ?? Am no techie here !! How would I be able to access using IE and Chrome if it was blocking access ?? Well the anti virus is Mcfee so assume that forms part of Firewall (remember am no techie) Im trying to find an icon within Mcfee that perhaps states "allow access to internet" etc ?? Whatever have spent 6 hours overnight without success ! #9
Chivas
Super Member Posted 2012-02-09 15:12:08
Have uninstalled again removing book marks add ons (which first time I didnt) reinstalled with no success.
Checked that Im not working offline. Cleared Cache and Cookies IE and Chrome work perfectly ?? #10
davidchung
Newbie Posted 2012-02-09 16:04:12
Have you tried revo uninstaller yet?
#11
Chivas
Super Member Posted 2012-02-09 16:12:33
Have you tried revo uninstaller yet? Yes used this.... Am certain I've perhaps adjusted a setting that just not allowing Firefox to open any site. Edited by Chivas, 2012-02-09 16:12:58. #12
katana
Super Member Posted 2012-02-09 17:43:38
Hi,
You may find the solution in one of these links. http://service.mcafe...033&id=TS100810 http://support.googl...en&answer=24964 https://community.mc...om/thread/28074 Searching: 'Mcfee firewall access' (no quotes) on Google will bring up more hits. Good luck. #13
Chivas
Super Member Posted 2012-02-10 20:57:13
Hi, You may find the solution in one of these links. http://service.mcafe...033&id=TS100810 http://support.googl...en&answer=24964 https://community.mc...om/thread/28074 Searching: 'Mcfee firewall access' (no quotes) on Google will bring up more hits. Good luck. In the end had to delete the Mcfee Anti virus which was pre loaded to rectify the problem #14
katana
Super Member Posted 2012-02-12 02:02:39
Don't forget to replace it with something else eg Avast and Zonealarm (both free).
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