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[Ling Kae]

Last week I got all signed up for internet banking with BBL. My phone is also registered for internet banking.

I have a problem I can't sort out. When I want to add a 3rd party account it comes up saying that i will get a One Time Password (OTP) sms to my phone to complete the transaction but when it gets to that point another screen says I need to activate SMS Activation. In other words I still can't do anything with the account.

Does anyone here use BBL internet banking? If so how do you go about getting the sms codes. I've tried calling them but the options in the call centre just go around in cirlces to the point where I get cut off. Any clues?