Last week I got all signed up for internet banking with BBL. My phone is also registered for internet banking.
I have a problem I can't sort out. When I want to add a 3rd party account it comes up saying that i will get a One Time Password (OTP) sms to my phone to complete the transaction but when it gets to that point another screen says I need to activate SMS Activation. In other words I still can't do anything with the account.
Does anyone here use BBL internet banking? If so how do you go about getting the sms codes. I've tried calling them but the options in the call centre just go around in cirlces to the point where I get cut off. Any clues?
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Bangkok Bank Internet Banking
Started by Ling Kae, Today, 14:24
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3 replies to this topic
#2
fredlk
Advanced Member Posted Today, 15:09
In MY SETTINGS click on SMS OTP AUTHENTICATION SETTINGS and you'll see: Activate SMS OTP Service
#3
Pib
Platinum Chief Member Posted Today, 15:23
And you only need to activate it once.
#4
Ling Kae
Senior Member Posted A minute ago
In MY SETTINGS click on SMS OTP AUTHENTICATION SETTINGS and you'll see: Activate SMS OTP Service Yes I have done that but a screen then tells me to activate the service. I have done that too by calling the number and registering my card with the service and then when it is done and i am still conected to the call centre it goes back into the automated menu. This would have be one of the most difficult systems i've ever had to set up. Looks like I have no alternative but go back to the branch for the 4th time. |
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