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Lazada Buying Experience:


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11 replies to this topic

#1 dddave

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Posted 2013-01-18 14:16:31

I'm sure most forum members are familiar with the frequent LAZADA banner ads that pop up with regularity.
I needed a new mid range mobile for my GF and saw a MOTOROLA FIRE XT on sale thru them for B2999. I also had an online coupon for B500 so that made it a pretty attractive deal at B2500. The Fire XT while not officially imported into Thailand is a decent low cost phone with all the features she'll ever use...no Galaxie S-3's for her.

I clicked on Lazada's website and used Google to translate it as no English page is offered. The translation was usable though there were a few vague terms and I was able to easily set up an account and order the device. I first tried a US based Visa card but that was rejected. I then switched to my Bangkok Bank Visa and that was approved.
Shipping was free so the sum total was B2499 including VAT. I concluded the deal on Friday, the 18th at about 4pm and this morning, Saturday the 19th at 09:15 my phone rang and it was the Lazada delivery man downstairs in the lobby of my apartment building,...pretty swift service I'd say. Everything was well packed and works fine. As a grey market import (Motorola no longer sells phones in Thailand) instructions and phone selections are in English which is OK with my GF as her English is pretty solid. OS is Android Gingerbread and I'm not sure if a Thai character set is available but for the money, a decent phone and a very good buying experience. I would use them again if the right product at a good price comes along.

#2 williewolf

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Posted 2013-01-18 15:20:37

Blimey that was quick!!! Its only the 18th. now here in BKK!!!Posted Image .
Seriously though its good to hear positive feedback. How did you come across the voucher?

Edited by williewolf, 2013-01-18 15:23:37.


#3 Ginkas

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Posted 2013-01-18 15:55:55

Really fast!!
It's not even 4pm on Friday 18th yet!!
Future orders delivered in the future and yet arrives now - who has the time machine?

#4 thaicbr

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Posted 2013-01-18 18:52:23

And what are you talking about Motorola don't sell phones so its a grey import.. it will be an official phone via Motorola's importer SIS. Complete with Thai warranty.. At least the phones sold on 7/11 online do.
http://www.shopat7.c...la-Fire-XT.html

Edited by thaicbr, 2013-01-18 18:53:22.


#5 dddave

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Posted 2013-01-18 20:41:25

Hmmmm...my calendar speed must be at 60 Hz rather than 50...duh..

I did believe that Motorola had completely pulled out of the Thai market a few years ago;...wrong about that also, so it appears.

Sigh........

#6 bangkokstick

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Posted 2013-08-18 07:55:37

Weird that they don't care to offer an English website also ?

 

Do they know how many hundred thousand (millions ?) foreigners are living here, most with money ?

 

 



#7 bangkokstick

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Posted 2013-08-18 18:00:51

And what is their return policy ?

 

Do they change or refund ?

 

 



#8 h90

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Posted 2013-08-19 08:59:32

I consider that posting as spam:

 

Posted 2013-01-18 14:16:31

 

and this morning, Saturday the 19th at 09:15



#9 bangkokstick

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Posted 2013-08-26 00:16:37

A spam ? where ?



#10 Tywais

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Posted 2013-08-26 00:24:25

I consider that posting as spam:

 

Posted 2013-01-18 14:16:31

 

and this morning, Saturday the 19th at 09:15

 

I don't see it.  The OP simply made an error in the dates.  He has been a member since 2004 so I consider his topic legitimate based on history.  Plus the topic is now 7 months old so you're a bit late to the party in replying.  smile.png
 



#11 thaicbr

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Posted 2013-08-26 16:41:19

Motorola are coming back.... see here : http://www.shopat7.c...CFTF04godymYAUQ



#12 kiwiinasia

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Posted 2013-08-27 02:20:56

I have used Lazada for 3 purchases and one refund, and all 3 were handled pretty well.

They even refunded me the wrapping charge from the receipt for fr8, a little mistake in my favour!

I would recommend them for people who are home all the time though, as they give virtually no warning of delivery, say 15 minutes at most.







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