This is not a recommendation that anyone should act on my findings. On 16th October I went into the CTH office (below Index Mall) on Sukhumvit Road to enquire about CTH Satellite TV. I have UBC- Untrue Vision with no EPL and I wanted to watch Newcastle v Liverpool on 20th October, without having to travel to a bar in Ban Chang. At first there was the usual language barrier to overcome, but I was soon handed a telephone to speak to the bi-lingual Manageress, who was most helpful. To my utter disbelief she said the Satellite system could be installed on the Saturday, and all I had to do was hand over 2,000bht deposit, copies of my passport and a current invoice/receipt showing my address.This I did, as I had been starved of EPL for about 2 months and had previously read of CTH's poor customer service on several forums. I made sure I received a proper receipt for my money, just in case!
To my amazement, CTH arrived on the Saturday morning, and carried out the installation. I had to part with another 'unannounced' fee of 1,000bht,, but I do live more than 25km from the CTH shop in Pattaya. Everything is working OK and my only worry now is what will my first bill look like? All in all, a good result so far, except for Liverpool being unable to beat a depleted Newcastle team! CTH have been 'slated' many times before. I have no reason to do the same!