esprit

Has anybody out there had a bad experience with a local company HI-FI Tower ?

Just a word of warning that they are "sharks". In Febuary I wanted a particular Sub Woofer and after searching the above company had one in stock which they delivered  free. Now THB 24,000 is only a mid range price but it was what I wanted. I was away on business for a while so did not install until recently. Problem is there is a fault as it does not reproduce the signal from  AV unit. When setting it up I  get sounds which suggest the amplifier is OK and when I use my old  SW it works fine so the cable is OK.

So my wife rang to ask them what to do. Their answer:; " If I think it is faulty you can bring it back. If you think it is an installation issue we can come out "   So not knowing what the problem is we thought it would be better for them to come out and check it, and their answer then was:-

" Our standard call out charge to check installation is THB 15,000 but if we find it is a faulty unit we will take it back to repair and charge you THB 10,000 for collection". Now that is not a "Farang" price as my wife is Thai.

This unti has a 1 year guarentee so as I said this company are nothing but sharks so avoid them at all cost, I shall in the future. Except that now I shall have to spend the time to take the unit back myself as sure as hell I am not giving them 10,000 THB for the priviige.

Dstv has gone, multichoice is no more. I need to change my existing dish either to pick up Astra and/or have a movable dish installed to not only subscribe/pick-up Astra but also to pick up anything else. Jsat have advised that no movable dishes are available which seems odd given that my friend is having one installed next week and  when googling many are availble else where in the world. So I am looking for recommendations from you folks as to  reputable installers in BKK to whom I can transfer my business to.