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lomatopo, on 2012-05-24 15:39:16, said:
^ This thread is more about TrueMove H, and their 3G service, rather than TrueMove, but I understand your need to vent.
I suspect you may have inadvertently been subscribed to one of the Notification services like for the one offered for FaceBook updates? These may be 6 baht so with VAT 6.42 baht. Many, many people have been complaining about this. I think TrueMove will make restitution if you are persistent? It may go without saying that we all should probably look at our bills, statements, accounts occasionally, but I understand TrueMove may not proactively offer detailed account statements, not so much out of a nefarious plan, but solely based on incompetence. There is a reason, OK maybe a whole bunch of reasons, why they remain the #3 provider after all, and continue to lose money year after year.
I suspect you may have inadvertently been subscribed to one of the Notification services like for the one offered for FaceBook updates? These may be 6 baht so with VAT 6.42 baht. Many, many people have been complaining about this. I think TrueMove will make restitution if you are persistent? It may go without saying that we all should probably look at our bills, statements, accounts occasionally, but I understand TrueMove may not proactively offer detailed account statements, not so much out of a nefarious plan, but solely based on incompetence. There is a reason, OK maybe a whole bunch of reasons, why they remain the #3 provider after all, and continue to lose money year after year.
After you suggesting I look at TrueMove H I went and bought a compatable Galaxy Note. I went and applied to change to TMH, the 649 Baht package, They gave me the sim but said 2-3 weeks to change over ... keeping my number. So 5/6/12 is now the changeover date ... received the text a few days ago ... so will be about 3 weeks! So at present are still on my old sim and True package.
