mobs00

They sent me some of the parts I wanted, some I didn't and a REFUND FOR THE REMAINDER IN CASH!!!!!! The cash was in an envelope in the box. They shipped by NimSee Seng which is not what I paid for and am lucky nothing got broken.

Because of the parts not in stock the ones they sent me cost an additional 4000 baht. So now I need a processor which they conveniently left out in order to charge for the other parts.

I will never use them again and would highly recommend avoiding THANNI.com

Terrible customer service, one line email responses and basically they take your money as a pre-order before they check with their suppliers to see what's in stock.

They have no stock of their own and wait for your money to arrive so that they can then purchase the items you order. Nice if that was stated somewhere on the site.



I ordered the rest of the missing parts from INVADEIT.CO.TH and am thrilled with how it was handled. Professional customer service and confirmation of all products before payment is made. You can even call them and talk to one of the expats who manage the company. Their prices are a little higher but you get what you pay for and I am grateful as they helped me sort out this terrible experience shopping for computer parts in Thailand with thanni.com

They refuse to give me a refund and now say they will send the parts they have. What good is half a computer?

I don't even know what they will send as they kept saying this is available and now its not, etc. I talked to another poster who said the same thing happened to him and the refund was sent in cash inside the shipping box!?!??!

So I got half a computer coming with parts unknown and they still have my money.

The more I dig on the web the more I find.

This problem is not just a one off. Your story sound identical to many I have read online. The thai web forums have a host of information on the company.

I had previously order parts from them a few times before and everything went smoothly so I felt no need to be concerned this time.

I am currently asking the company to return my money and then that will be the end of it. The thai forums have stories of people actually going to the police who then go to the company's address to get the money back. I really hope it does not need to go this far but it is a path I will be willing to take for the amount of money involved.