khondeehaakhaorouamdouei

  
I have used Kuan Don border point six times in the last 3 years and to be really honest your friend doesn't stand a chance of sorting this out there.

As it is so small there they will probably send you back to Hat Yai immigration to sort it out. To be perfectly honest I have never ever seen another farang at this border post. It is really isolated there and no one speaks English. Please check with your friend that he actually crossed at this border himself, physically, and did not use a service to get his passport stamped.

The worst scenario I can imagine will be that he might have to come all the way to Bangkok and get it done at Chaeng Wattana Immigration services. Whatever happens Immigration will not waiver the over stay, so he better be prepared to have the cash ready for this little expense.

Macanello

The immigration computers are not infallible!

I have dealt with several cases of people who entered Thailand legally, overstayed, and lost their passports and when they went to immigration with all the correct documents* and their new passport and gave a photocopy of their old passport with entry stamp details and passport number, the system could not find them!  This is usually from remote land borders.

On one occasion the person was charged with illegal entry, on another occasion they accepted the photo copies and on another occasion It took embassy intervention to get the person sorted out.

Exercising caution with your passport is a given, but having copies of your passport along with your latest entry stamp on file is good planning and can save a lot of headaches.

BB

*




Photocopy of old passport and latest entry stamp

Police report

Letter from embassy explaining the issuance of your new passport and stating your last entry date

New valid passport

...I am also surprised that they don't get his first entry at Bangkok airport, but it's look like they just ask him where he did his last visa run, and as he didn't  know the name they said to him that he must go there to sort it out...