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silapin

Member Since 2007-08-26
Offline Last Active 2012-02-05 03:50
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Topics I've Started

Sony Service And Quality

2011-09-11 08:59:34

I bought a Sony laptop ('S' series) almost two years ago.  The screen developed a problem within about nine months - white vertical lines obscuring half of the screen.  Sony repaired it free of charge as it was still under warranty.

Now the same problem has occurred again and also the hard drive has failed - double whammy.  Sony says repair will cost around 15,000baht.  I am reluctant to pay this considering the laptop is less than two years old and the screen problem is a evidently a recurrent one.

It seems my options are:


  • have it repaired at Sony
  • have it repaired elsewhere (not sure that the screen could be done elsewhere though)
  • buy a new laptop
Apart from this, the laptop has been fine - usb ports are a bit loose and the cover fell off the LAN jack.

Would appreciate any advice.

Many thanks!




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