missy1827

Dear all,

I was wondering if anyone has had a similar experience:

- 9 April:  
I went to Krungsi ATM to with draw 30k at around 9:00 pm. The machine made some strange noises, stopped, gave an error message and gave me back my card, but no money or receipt.
Checking my finances back home, I was in shock to see that the amount was deducted from my account.I contacted the Krungsi bank right away the same evening. The woman told me
she could do nothing  for me, since she did not have my banking details (I do not have an account with Krungsi bank)  and put me through to the BKK Bank. After speaking to them, they advised me
to call back the 23rd of April. Normally it would take a week to refund, but would take longer because of Songkran.

- 23 April:  
Called the BKK bank, she told me to call back 27th of April. Could not give me any information on this case.

- 27 April:
Called BKK bank again and was assured the funds should be back in the account by 30th of April. Much to my surprise: nothing. The Krungsi bank claims the funds were dispensed to
me when in fact they were not.

- 30 April:
Called the bank again on 30 April and was informed to contact the bank's supervisor. He informed me that I needed to fill out a "Investigation request for ATM/CDM transaction".
(Why was this not mentioned prior to all the senseless phone calls?)I filled out this form the same day and was told this investigation could take up to 2 weeks to complete. I am not happy at all.

- 15 May:
Called back the BKK bank supervisor who refers me to the marketing officer. "I investigate already" he says. Already? This has been more than 5 weeks now.
  
Basically, what it comes down to is that the Krungsi bank claims they have given me my money. The marketing officer at the BKK bank suggested I go to the head office of the BKK Bank
or the Krungsi bank. Or to come to the branch where I opened my account and speak with the head manager. And at the same time saying it may be a "waste of time." I am at a loss here.
  
I really need suggestions what to do here. Can any bank just get away with this?

Any help is highly appreciated.

What are they building behind the Grand Millenium (sukhumvit 23)
Does anyone know?

Thanks

Hi,

Wondering what happened to the ASN station (used to be channel 104 or 108)
No more football or hockey?

Thanks

Hi,

I have recently purchased some clothes from US, but some of them are too big. (pair of pants and two sets of pyamas)
Does anyone know of a good tailor in middle Sukhumvit area who wouldn't mind just altering clothes? (I am not looking to have anything new made)

Any advise is highly appreciated.

Thank you