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teacherofwoe

Lost Passport, new passport registered as lost/stolen by Immigration

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Hi, just wondering if anyone lost or had their passport stolen. I registered mine lost with the local police station in January. Got my new passport and Immigration transferred the stamps and I did my late 90 day report. No problems then. I did my extension of stay in June, again no problems. I recently did 90 day reporting and they told me that my passport is lost/stolen and there is an alert on their screen. They told me to go back the the police station and get them to delete the original report I mage in January. The police scratched their heads. So, I went back to immigration and was told that I should staple the police report into  my passport because they are unable to get my passport clear on their database. "Don't worry, many people have this on their passport" I was told. 

So, my question is, are there any people out there that have the same or similar "alert" status on their passport and have you had problems dealing with immigration as a result. I'm also concerned about problems trying to leave and re enter the country.

Thanks in advance for any info.

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I don't understand how there could be an alert for your old passport being lost or stolen if you are using your new passport at immigration.

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1 minute ago, ubonjoe said:

I don't understand how there could be an alert for your old passport being lost or stolen if you are using your new passport at immigration.

Hi Joe, this is my concern. The police don't understand why immigration database has an alert on my new passport. The police don't even know my new passport number. Immigration say they can't do anything and advised me to keep the police report in my passport. They said other foreigners have to do the same. I'm trying to find out if this is the norm.

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9 minutes ago, teacherofwoe said:

They said other foreigners have to do the same. I'm trying to find out if this is the norm.

I don't think it is the norm. I have never heard of it happening before.

The only way it could possibly happen IMO would be if the passport numbers were the same or perhaps if immigration linked your old and new passports.

 

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3 minutes ago, ubonjoe said:

I don't think it is the norm. I have never heard of it happening before.

The only way it could possibly happen IMO would be if the passport numbers were the same or perhaps if immigration linked your old and new passports.

 

The passport numbers are very different, so I think it is something Immigration has done. Can I call Immigration Head Office in Bangkok or do I have to deal exclusively with CM?

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1 minute ago, 007 RED said:

I suspect that when you went to immigration to get your 'stamps'  put into your new passport the IO asked why you had a new passport and he/she would have linked he old/new passport on their system with a note that the old was stolen.

 

It is possible that he/she entered that the new passport was stolen in error, hence the problem.  Local IO's will be unable to correct the mistake.  You will need to contact immigration HQ and request the data be corrected.

Thanks. So my best next move is to contact Immigration Bangkok?

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Just now, teacherofwoe said:

Thanks. So my best next move is to contact Immigration Bangkok?

Yes... The IT centre is there and only they have the ability to correct the data.

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1 minute ago, 007 RED said:

Yes... The IT centre is there and only they have the ability to correct the data.

Thanks, I'll give them a go.

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2 minutes ago, teacherofwoe said:

Thanks. So my best next move is to contact Immigration Bangkok?

You need to talk to somebody at Chiang Mai immigration that understands what the problem is. They should be able to contact somebody to sort it out.

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Just now, ubonjoe said:

You need to talk to somebody at Chiang Mai immigration that understands what the problem is. They should be able to contact somebody to sort it out.

OK. I'll try CM again and if I get no joy, then I'll try Bangkok. Thanks again.

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Happened to me, U.S. passport lost-misplaced, made the police report, got a new passport.  Then, on the next couple of trips to Laos, via Nong Khai, the IOs just mentioned my lost passport.  Not a problem at all, just a passing comment.

 

Mac

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11 minutes ago, Thanyaburi Mac said:

Happened to me, U.S. passport lost-misplaced, made the police report, got a new passport.  Then, on the next couple of trips to Laos, via Nong Khai, the IOs just mentioned my lost passport.  Not a problem at all, just a passing comment.

 

Mac

Thanks, I'll keep that in mind.

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Lost mine some yrs back & whilst travelling through Swampy they use to call over one of the higher officials & sometimes asked if i lost my Passport (only lasted a few months )

Sounds like Immi mistake

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I lost my UK PP a few years ago and replaced it with a new one.  Immigration wanted a copy of the police report for their files when they added the various stamps to my new PP, but never been asked about it since, and have left the country a few times.

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BANGKOK 14 December 2017 05:41
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