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retiredusn

Lexmark Printer/scanner

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retiredusn    22

I am having problems with my Lexmark printer/scanner (1100 series)does anyone have the fix answer?

When I try to either copy or scan to file's the screen resolution drops to eight(8) which is too low and each time I have too go back into the control panel and change it back to 16bit this only works for the one scan then it drops again. Any suggestions out there......? Thank You

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cdnvic    2,824

What kind of setup do you have? How much memory, and how fast is the processor?

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Crossy    10,618
What kind of setup do you have? How much memory, and how fast is the processor?

and has it worked properly with the current machine in the past?

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retiredusn    22
What kind of setup do you have? How much memory, and how fast is the processor?

and has it worked properly with the current machine in the past?

I have 512 of memory which is 60% free. Everything was fine until about a week ago then it started the screen resolution problem. I have tried changing the USB cord, and cleaning ...Is it time too make a planter out of it.? Jim

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Tywais    12,087
I am having problems with my Lexmark printer/scanner (1100 series)does anyone have the fix answer?

When I try to either copy or scan to file's the screen resolution drops to eight(8) which is too low and each time I have too go back into the control panel and change it back to 16bit this only works for the one scan then it drops again. Any suggestions out there......? Thank You

Try downloading and installing the latest drivers for it. Possibly existing driver is corrupted.

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Crossy    10,618

As a first shot try un-installing all the printer software and drivers, reboot and re-install from the CD that came with the printer.

If no joy, get the latest printer drivers from the Lexmark site, whilst you're on the net get the latest drivers for your video card as well.

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cdnvic    2,824

Sometimes a Windows update can break these things. Thats why they suddenly happen. Installing updated drivers as suggested above should be the first step.

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retiredusn    22
Thanks to ALL, I did a un-install and then reloaded from the Lexmark web site which updated my driver and things seem to work fine ........Once again THANKS for the suggestions
Jim

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BANGKOK 24 September 2017 12:04
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