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Tesco Lotus

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i am writing an article about Tesco Lotus in Thailand and am interested in

comments about peoples experiences there.

Comments about service, products and anything else of interest would be appreciated

thanks

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My first visit to Thailand in 1990/91 I don't ever think I saw any, nor Big C or any of those big super stores but they may have been there. My wifes family went to market places that sprung up under bridges that were muddy and dirty to buy there vegetables and meat. The flys were all over the food and it was pretty unhygenic. I know it's still pretty much like that in smaller villiages in Thailand.

Now they go to Tesco Lotus and Big C and those places are air conditioned and priced nearly the same as the market places or small shops. I think they much rather prefer the new way of shopping, putting their kids in the free electric cars and shopping in clean aircon premises. There's nothing like buying a whole fish and then they cook it for you there and then too. Much better than the dirty old bridge markets.

Thai families come from far away to shop there and they buy heaps. It's not uncommon to see 3 or 4 trolleys full of goods going out with one family. They seem to love it.

For me personally I love it too, has everything, it's cheap and it's airconditioned. The food courts are cheap and clean too. The big plus though is it's the same price for farangs and Thai, not like some of the smaller shops that try to rip farangs off. Prices are clearly shown and everyone pays the same.

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One thing I like most about Tesco is that Fish Cooking thing.. :o

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I like the live king-prawns (crayfish) - you can buy a carrier bag brim full of them ready for the BBQ still alive - can't get fresher than that!

As said above, fair pricing and cheap. Sell absolutely everything - even the kitchen sink. Pretty girls in uniform to help the lost farangs - where is the coffee?

Could be a little more logical in putting food stuff together - although this is true of many supermarkets the world over.

Sometimes they will not let you take the trollies outside to the car, which is a real pain in the you know where - like I really wanted a shopping trolly, but never mind I'll happily swap it for a hernia instead - thanks! :o

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Teso Lotus not the place to buy fresh veg.and fruit in Chaingmai checkouts under staff reminds me of UK except for the cashiers are alot better looking and alot slimer a,so sell alot of non fresh products the market we buy from is not dirty and the services are better Carrefour alot better and more pretty birds

Phil

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Like any supermarket the world over.....its big business. While they are relatively new to Thailand. Give them time and their prices will go up. As the small mumma and poppa shops dissapear, the big supermarkets will change for the worse for Thai people.

On the other hand (cant say its positive) the big air con supermarkets and food centres do offer a recreational option for people as well. On a reallyhot day they will be packed out. I remember back to the days when Siam centre was a new building and a novelty for locals. the foyer had a tv and their was always loads of locals just sitting their watching it and keeping cool. Back then they even had staff sitting at a desk in the toilets to collect money......felt sorry for the young girl there who had to sit and collect 1 baht from every guy who walked in and then watch him go to the wall for a slash !! Shocking really......look for another thread about ...coming up !

Back to Tesco Lotus....soit becomes a leisure thing.....just like the concept of 'the mall' where amercias youth has learned its ways !! I would be happier for locals in Bangkok if some way could be found to tax big shopping centres in a way that they are forced to provide a certain amount of open green space for every square metre they occupy......all withinthe same district !! Oh and also to use an alternative to plastic bags.......what a source of pollution they are !!

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fruits and veges are cheaper in the markets, compared to all supermarkets. in Tesco I find the selection of cheeses and coldcuts disappointing, just look at carrefour opposite on Rama 4. Might it have anything to do with Tesco being English?

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I think its great! Wish we had the selection of Asian goods like that here in SW Florida :o

Mr Vietnam :D

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I also think that fruits and vegies are much cheaper at the localmarket.

I like the idea of being able to buy a lof of bread, a battery powered drill and underwear within 5 minutes.

''Convoys'' of shopping carts are frequent at checkout (is there such a thing as '' :o checkout rage :D'' ??) , but Tesco is still my favorite store. (Chonburi)

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Highly overpriced drug/make up section (seems to be run on contract basis). Bakery products very limited and fair quality at some and poor at others. Camera section seems to be another contract with a poor attitude (at 0945 told to come later when need something behind shelf) when store opens at 0830. Poor stock control (last visit half shelves empty at one store) and frequent blocked isles. Waits at cashiers sometimes long (which at local wage rate should not happen).

On plus side pleasant physical shopping facility with good fast food sections and a fair price for most items.

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:o I wouldn't give them the time of the day. A waste of time trying to find products, assistants can't find products either and certainly in BKK more expensive than Foodland or even my local village shop. Long queues at cash tills, insufficiently manned tills, goods inconsistently marked. Maybe OK for Thai as many of the products are sub standard by western standards. The only asset is the air-conditioning. Very limited western stock in Tesco imported lines. Not worth the hassle of Bangkok traffic.

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i'm not sure why they have this problem, but tesco acknowledge that they have very high staff turnover, which explains the sometimes disappointing response of service staff.

i have to concurr with natee1 that the carrefour on rama iv is one of the best around - it is far from being the same standard as amongst the entire chain, however. i don't know whether it is the management in this particular store or whether, because of local demographics, they have chosen to stock a different selection of produce ... but go to the bakery and meats section and you're bound to spot the chilled french goodies on display ... imo, the best selection of cheese, pate, cold meats, deserts and drinks anywhere and - for me - a real bonus is the normandy cider ...

just next door in malaysia, an array of foreign food - like fresh australian dairy - like carrefour's is quite normal, so why is it such a rarity here and why do so-called specialists like villa make such a poor job of it?

everytime i go to villas, i remember oliver's deli in hk, and wish whistfully ... dream on!

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I prefer Foodland and Carrefour over Lotus and Big C.

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Living in Phuket we don't have the luxury of Carrefour or Foodland so we have to suffer Lotus and Big C.

The first thing Lotus needs to do is to organize the shelf re-stocking in such a way that does not leave many areas of the store inaccessible due products been left stacked on the floor.

Secondly for such a large store the variety of food available seems to be limited, if you wish to choose from 30 brands of Soy and fish sauce or whole rows dedicated to packet noodles, powdered milk then this is the place. Now you may think that this is Thailand and that's what the Thais want - well I live in a house with 6 Thai people and when we go to Tesco these areas are just bypassed.

Considering the wealth of Tescos own brand products available in the UK its a great shame that we don't see many of these in Thailand. Again a lot of people may argue that Thai's don't want these products - well you just ask my wife who absolutely loved Tescos in the UK - the cakes, biscuits tinned goods etc.

So if anyone from Carrefour is reading this please open a branch in Phuket you would make a lot of money and a lot people very happy.

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I agree with you Mike, Tesco Phuket is a bit of a let down, thats if you can find a parking space - anyone know what the C in Big C stands for?

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BANGKOK 28 July 2017 15:47
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