Tywais

Immigration Promenada One Stop Service 2016-2017

1,325 posts in this topic

On 10/28/2016 at 10:37 AM, NancyL said:

Interesting report.  

So, were you able to access the "visa agent service located within the shopping mall" at 6:45 am?  Why didn't you just wait around until 8:30 am to see for yourself if you were going to get a queue number for the day, rather than having to come back the next day and paying another 3000 baht?

 

It is interesting news that the "visa agent within the mall" wasn't able to promise you same day service.  That's a new development they used to be able to deliver same day service.

This is a follow up from yesterday's comments.  Yesterday I arrived at the visa service shop for my immigration appointment. The agent walked me down to the immigration office with paper in hand. When we arrived just before 1:00pm I was asked to sit down for a few minutes until I was called. After about 5 minutes they called me, the agent and I went to sit at the desk of the immigration officer.  Everything was in order. Even they had a photo copy, they asked to see my bankbook.  The officers was very talkative and nice asking me about my family name and the country in which my surname originated.  After about 15 minutes, I got up and went over to where they take your photo. Holding the completed immigration documents up in front of me they took my photo. After that the agent told me to go back to the visa service shop and wait for him to return with my signed approved passport. 

At 2:20 PM the agent handed me back my passport which is good for 1-year to remain in Thailand. So even using the visa service, it took 1 hour and 30 minutes to get everything completed. The agent did tell me that they had to wait for the boss to give final approval with his signature.

 

Comment: additional information. I spoke with the immigration officer and he did confirm that in about 1 1/2 years when the new building is complete, the immigration office will move back to near the CM airport.  He also indicated that the current office at Promonade may remain a smaller sub-office.

 

Additionally, after speaking with the visa service manager/boss, she stated that when the immigration office moves back to the airport area location, the visa service business will NOT move too.  When I inquired further as to why not, she stated that her business in public and not government and so her business cannot move to the airport area location because it is only for government related.  Therefore, it is possible that in the future that the visa service will be quite a distance from the airport immigration location. That is of course, if they actually relocate back there later on down the road.

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ID: 707   Posted (edited)

1 hour ago, ChiangraiTony said:

Personally I didn't see anyone being turned away.  If one gets in line early morning, from my understanding, they still have to come back in the afternoon to pick-up their stamped passport.  Everyone has to wait for the immigration boss to sign the passports. The boss generally arrives later in the morning and late after lunch. So no matter how fast your documents are provided at the immigration office, everyone still has to wait until the boss signs his approval.

Not so in my case, the Top Dog must have been in attendance, she was the only officer wearing uniform. I got my passport in back 20 minutes after my completed form was processed.

Edited by ThaiPauly
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This isn't about the Promenade queue , it is about the Airport immigration queue but thought it should be mentioned.

The queue for the Education visa was only successful on third try which meant turning up at midnight !!

5am was a complete failure, way too many ahead and at 3am (second try) already about 50 in the queue. Turning up at midnight still 10 people waiting some of whom had been there since 2130 !

It seems they are giving out 40 queue numbers per day.

I think any ideas for the education hub might have hit the stumbling block !

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19 hours ago, xng said:

 

If nobody got turned away, why do you have to engage an external company to submit your visa application? I am sure the paperwork is easy for you since this is not your first time.

 

The purpose of a visa agent company like GT4 is to cut the queue and/or give us consultation and help us on the paperwork required if this is our first time in Thailand.

 

 

Sorry! I thought it was somewhat obvious. I don't like sitting in line for hours, and I can afford for GT4 to process. When you've been in Thailand for as long as me, and when you're old, some just don't enjoy sitting in line in one spot waiting for hours. It's really up to each individual and what they choose. The other reason is to learn more information on how things work. When using GT4 service, watching them process and answer questions, I can learn more about how things work with how Thai immigration and this agency work. Sitting on a small hard chair in the early morning hours of darkness doesn't really do it for me. 

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Can you do the TM28 reporting at Promenada Imm.or does it have to be submitted at Airport Imm.

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Reporting for TM28 and TM30 is done at the Airport office, building 3

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On 29 October 2016 at 5:38 PM, ChiangraiTony said:

This is a follow up from yesterday's comments.  Yesterday I arrived at the visa service shop for my immigration appointment. The agent walked me down to the immigration office with paper in hand. When we arrived just before 1:00pm I was asked to sit down for a few minutes until I was called. After about 5 minutes they called me, the agent and I went to sit at the desk of the immigration officer.  Everything was in order. Even they had a photo copy, they asked to see my bankbook.  The officers was very talkative and nice asking me about my family name and the country in which my surname originated.  After about 15 minutes, I got up and went over to where they take your photo. Holding the completed immigration documents up in front of me they took my photo. After that the agent told me to go back to the visa service shop and wait for him to return with my signed approved passport. 

At 2:20 PM the agent handed me back my passport which is good for 1-year to remain in Thailand. So even using the visa service, it took 1 hour and 30 minutes to get everything completed. The agent did tell me that they had to wait for the boss to give final approval with his signature.

 

Comment: additional information. I spoke with the immigration officer and he did confirm that in about 1 1/2 years when the new building is complete, the immigration office will move back to near the CM airport.  He also indicated that the current office at Promonade may remain a smaller sub-office.

 

Additionally, after speaking with the visa service manager/boss, she stated that when the immigration office moves back to the airport area location, the visa service business will NOT move too.  When I inquired further as to why not, she stated that her business in public and not government and so her business cannot move to the airport area location because it is only for government related.  Therefore, it is possible that in the future that the visa service will be quite a distance from the airport immigration location. That is of course, if they actually relocate back there later on down the road.

Certainly confirms what I had seen, agency making direct appointments and bypassing the queue system. Can all the agencies make appointments?

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Reporting for TM28 and TM30 is done at the Airport office, building 3



Done mine today and made my contribution to the government fund.

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ID: 714   Posted (edited)

On 10/31/2016 at 8:07 AM, cmsally said:

This isn't about the Promenade queue , it is about the Airport immigration queue but thought it should be mentioned.

The queue for the Education visa was only successful on third try which meant turning up at midnight !!

5am was a complete failure, way too many ahead and at 3am (second try) already about 50 in the queue. Turning up at midnight still 10 people waiting some of whom had been there since 2130 !

It seems they are giving out 40 queue numbers per day.

I think any ideas for the education hub might have hit the stumbling block !

Scandalous, just imagine the chaos when the planned move back from Prom takes place.

 

This is worse than Prom and immigration should be ashamed of themselves creating    

such an all around <deleted>!

Edited by metisdead
Please discontinue your efforts to post in a profane manner.

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10 hours ago, xng said:

 

How many queues are there at Promenada? If my memory serve me right- 4 queues ie. retirement, 90 day report, volunteer, re-entry permit?

 

So education visa queue is at the airport instead? There are so many westerners trying to 'study' Thai or doing TEFL in Thailand but the main reason is that they want to stay in Thailand. 

 

The problem is that those teaching Thai teach 'Bangkok standard Thai' and it's not used as much in Chiang Mai so you can't really understand what they are saying. They should teach Lanna Thai instead.

 

Furthermore, a lot of Thai teachers teach formal Thai that is impractical in everyday life. Eg. People don't use 'Khun' in everyday real life, it sounds too formal. 

 

There is no volunteer line it is tourist visa extension

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ID: 716   Posted (edited)

Applications made through G4T do get regular queue numbers.  I used them a few weeks ago and got number 16.  You now have to make an appointment with them at least the day before, and the agent told me that they send staff to queue and get a number.  You have to leave your passport and documents with them overnight so that the person who queues can get a number.

Edited by delboy

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9 hours ago, delboy said:

Applications made through G4T do get regular queue numbers.  I used them a few weeks ago and got number 16.  You now have to make an appointment with them at least the day before, and the agent told me that they send staff to queue and get a number.  You have to leave your passport and documents with them overnight so that the person who queues can get a number.

As far as I can tell, that is not the case, at least as far as leaving the passport overnight. I went last week to get information about the paperwork necessary for extending my retirement permission to stay this month. They looked over what I had and told me what I needed. They set an appointment for me to come back on the first day I could do the extension (45 days before the current permission expires). No requirement that I come in the day before and drop off the passport. 

 

David

 

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5 hours ago, Genericnic said:

They set an appointment for me to come back on the first day I could do the extension (45 days before the current permission expires). No requirement that I come in the day before and drop off the passport. 

 

 

 

On that same day of appointment, what time did you give your documents to GT4 and did you get a queue number on the same day?

 

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13 minutes ago, xng said:

 

On that same day of appointment, what time did you give your documents to GT4 and did you get a queue number on the same day?

 

Since my appointment is still a couple of weeks away, I did not get a queue number. They asked me to show up about 30 minutes before the appointment to make a last check of all the documents. I am planning to show up about an hour before just in case.

 

David

 

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On ‎10‎/‎30‎/‎2016 at 11:24 PM, moe666 said:

Can you do the TM28 reporting at Promenada Imm.or does it have to be submitted at Airport Imm.

Went to airport Immigration yesterday to present TM28 and had also filled out a TM30 to present as well (landlady doesn't want to come). They could care less about a TM28 all they were interested in was the 30 and where is landlady, I tell them she refuse to come. We need landlady, I say good luck on that. I tell the lady I will call wife you talk to her ok, yes ok. I put the wife on the phone lots of talk, phone handed back, my wife on the way over to sign for me. O geeze my mother has to sign for me again.

  Well the wife gets there she is handed another TM30 fill this out, she puts in the land ladies name and signs for her, we make copies, see the boss, pay the money and leave. While I was out making copies the Landlady calls back the wife puts the female immigration officer on the phone and tells her to come in and sign up or it will be a 1600b fine everyday after tomorrow.. The TM28 not even sure you need one or if they care about it, they just focused on the TM30

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