Immigration Promenada One Stop Service 2016-2017

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I went to get my retirement extension today. Arrived at 5am and #8 in line. First 2 were "que" sitters for clients.  #3 was a retiree who had been camping out since midnight. Office opened at 08:30 with all stations manned except retirement. The officer arrived to work at 09:10. He processed 4 applicants and then left for almost 15 minutes. Just after #7 was finished an agent without a que# jumped in at the desk and was processed. Finally I was called at 10:15am and was finished 9 minutes later and then had to wait for the return of my passport while it sat on the desk another 25 minutes. I did not include a TM30 in my documents nor was one asked for. I also noted that a few retirees represented by agents with que #'s 25+ were being served ahead of those with lower que #'s. 

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BANGKOK 27 May 2017 11:28