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Home internet: True or AIS?

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choudens    0

try the new AIS Fiber if possible, it is fast, reliable, no up and down, never any problem 50/15 for 590 Baht!

pdc

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inbangkok    916

Internet quality is location dependent in Thailand. You should definitely ask your neighbors what they are using and how it works.

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khomlong1    49

We have 3BB and we have never had a problem with it. The speed varies but that is going to happen no matter what internet service you have unless you have an agreement for a fixed bandwidth. Some companies have that but individually very rarely have it

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khomlong1    49

We have had 3bb for some years now (Khoksamrong Lopburi). Very helpful with any line problems and always return my calls with good spoken English.

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disambiguated    751

As I mentioned earlier the international lines (Cogent, GTT, NTT, AAG etc.) that your traffic get rerouted through (independent of ISP) each have their own per connection speeds which are typically limited to at most 1 Mbps (time of day dependent).

This is completely untrue. You really ought to be sure you know what you're talking about before making pronouncements of this nature.

For reference, I have True's Small Business aDSL service, 3,000ThB/month. It's 8mb/sec down and 512kb/sec up.

Due to TCP RTTs, I get ~6mb/sec downloads transpacific for TCP-based stuff, irrespective of time-of-day. There is no inter-provider QoS; there is no 1mb/sec throttling for either the Small Business aDSL I have, or the normal consumer-grade product.

I would be on True fibre, but they don't have it built out in my area, yet. The reason I use the Small Business service is because the local loop is separated from the consumer side, so I'm not competing with a lot of BitTorrent.

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bkkcanuck8    1,472

As I mentioned earlier the international lines (Cogent, GTT, NTT, AAG etc.) that your traffic get rerouted through (independent of ISP) each have their own per connection speeds which are typically limited to at most 1 Mbps (time of day dependent).

This is completely untrue. You really ought to be sure you know what you're talking about before making pronouncements of this nature.

For reference, I have True's Small Business aDSL service, 3,000ThB/month. It's 8mb/sec down and 512kb/sec up.

Due to TCP RTTs, I get ~6mb/sec downloads transpacific for TCP-based stuff, irrespective of time-of-day. There is no inter-provider QoS; there is no 1mb/sec throttling for either the Small Business aDSL I have, or the normal consumer-grade product.

I would be on True fibre, but they don't have it built out in my area, yet. The reason I use the Small Business service is because the local loop is separated from the consumer side, so I'm not competing with a lot of BitTorrent.

Sorry, you are correct - I should have said 1 MBps (Megabytes) - around 8 Megabits.

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Estrada    1,512

I have had True for many years. Sometimes the speed slows to a crawl but if you unplug the router and plug it in again it will make a new connection to a node on True's server. Then the speed is OK. Also I had a lot of problems with firstly the True Router provided and then the TP-Link Routers with 7 going faulty. I switched to Belkin 4 years ago and now have no problems. True service centre were always helpful even though most of the time the problem was the defective TP-Link Routers.

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impulse    11,579

Also I had a lot of problems with firstly the True Router provided and then the TP-Link Routers with 7 going faulty. I switched to Belkin 4 years ago and now have no problems. True service centre were always helpful even though most of the time the problem was the defective TP-Link Routers.

Can anyone else corroborate the TP Link router issues? Not that I don't believe Estrada, but more than one data point could be helpful. Also, it's possible that the default factory setting on the TP Link's were different than the default setting on the Belkin's and that's the difference. I'm always gobsmacked at the number of optional settings available. And I don't have a PhD in networkology.

Anyone? (I'll be buying a Belkin regardless, just to try it out) Thanks, Estrada!

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gandalf12    4,005

We have had 3bb for some years now (Khoksamrong Lopburi). Very helpful with any line problems and always return my calls with good spoken English.

I agree with you. We had a router go faulty. I could have put a new one and programmed it but as we are paying for the service we caled them and within hours they came and changed it for a new one. I have no complaints with 3BB. People here seem to think their download speed will remain constant, it wont for a number of reasons I wont go into here. Shannon provides all the answers if anyone knows of that theory and understands it

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bkkcanuck8    1,472

Also I had a lot of problems with firstly the True Router provided and then the TP-Link Routers with 7 going faulty. I switched to Belkin 4 years ago and now have no problems. True service centre were always helpful even though most of the time the problem was the defective TP-Link Routers.

Can anyone else corroborate the TP Link router issues? Not that I don't believe Estrada, but more than one data point could be helpful. Also, it's possible that the default factory setting on the TP Link's were different than the default setting on the Belkin's and that's the difference. I'm always gobsmacked at the number of optional settings available. And I don't have a PhD in networkology.

Anyone? (I'll be buying a Belkin regardless, just to try it out) Thanks, Estrada!

I cannot corroborate Estrada, but it is a common issue with consumer grade routers..... especially if you torrent alot. The more connections you open, the more memory used -- and quite a few don't do the best job of cleaning up their memory.... they will then slow down to a crawl because of the lack of memory. Turning them off and on cleans up the memory and they are back to their old self. Because of the volume / activity I could put through a modem I found them already beginning to degrade after 24 hours....

I do have a TP-Link Router, but not one of the cheap ones (cheaper, but not cheap). I use a TL-ER5120 router which allows me to load balance across multiple lines (in my case 2). I still use the consumer grade "routers" but they are turned to bridge mode (meaning I just use them as modems - no other functionality) - no software, no memory issues on the modems. I have no problems with slowdowns, but then it cost me probably around 10K to 12K baht in Thailand (overpriced, but not many options for them here).

P.S. Most consumer grade "routers" are pretty much crap, memory problems and lots of security issues across quite a number of them.

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MyFrenU    476

I had a True Internet DOCSIS connection for 3 years and it was the most stable internet connection I've ever come across,just amazing never needed rebooting for months at a time I can highly recommend it.I think the router was a Thompson one which was ok and did the job adequetely but obviously a third-party Cisco should do a better job speed wise,the only thing I had a nightmare with was trying to connect a WiFi printer to it.

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gandalf12    4,005

Ask your new neighbors. They'll have better information about service in your location.

I have True ADSL and it sucks. Goes down for hours, sometimes days at a time. Call them up, go through the menu, "press X for English" and get another Thai message. Have one of our Thai people call them, and it's go home and have an argument with the guy they send, who says my brand new router is "obsolete", need a new one.

Slows to a crawl whenever it rains, leading me to suspect crappy wiring down my sub-soi around Asoke. (Or everyone gets on the Interweb when the weather sucks)

But some of my workmates have True and it works great in their locations around BKK. And if you don't have problems with the signal, the field service frustrations don't really factor in.

If you are not connected by wire or fiber then expect the speed to vary with rain. Normally the attenuation over 300MHz is very significant in radio based systems

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impulse    11,579

Slows to a crawl whenever it rains, leading me to suspect crappy wiring down my sub-soi around Asoke. (Or everyone gets on the Interweb when the weather sucks)

If you are not connected by wire or fiber then expect the speed to vary with rain. Normally the attenuation over 300MHz is very significant in radio based systems

Sadly, I have to confess that I have 2 wires coming into a junction box on my balcony and nary a clue where those 2 wires lead on their side. I thought I was connected by wire... I guess for all I know, those wires may lead to a satellite dish on the roof, though I figured I was somehow connected to that ungodly rat's nest of cables on the poles at the street in front of my apartment building.

Which begs the question, is there a resource (link) that explains in English the different connection schemes for the internet options here in Thailand? Cable, fiber, frequencies, bandwidth, limitations, idiosyncrasies, caveats, etc?

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lopburi3    4,679

If you have a pair of wires it is a normal phone line so an ADSL connection (with or without an actual landline phone/number). This is normal and what most people have used until that last year or two. There has been limited coax access for internet as an addition to cable TV in a few locations - but this has been very limited and only in major cities AFAIK - this allowed always on higher speed connections than most ADSL. New option is Fiber Optic directly to home and this allows very high speeds and other services (such as phone/CATV) to also be provided.

Edit: today even ADSL can be quite good as backbone becomes more fiber optic cable the distance that signal must travel on bare wire is being greatly decreased - allowing much higher reliable speeds.

Edited by lopburi3

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BANGKOK 22 August 2017 20:12
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