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Beware of Bangkok Bank

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dingdongrb    216
22 minutes ago, elektrified said:

On the news about a week ago, there was a guy in Bangkok who was trying to deposit 100K THB into a deposit machine (he didn't know the maximum was 50K), late at night. Of course the machine jammed and locked up and he had no receipt. He slept on the ground at the foot of the ATM with one eye open until the bank opened in the morning! I forget what bank it was. :laugh:

I didn't hear about that. I didn't even know there is a maximum deposit allowed. The 50k for me was a rare occurrence, usually 25k is my typical.

 

I did flip out a little when the machine locked up on me. It did display an error message and honestly I can't recall what it said but I still have a photo somewhere as I took one with my phone just in case the bank didn't believe me. BTW, for my incident it occurred during the day but it happened to be a holiday and the bank branch I was at was closed. 

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chiang mai    12,587
2 minutes ago, dingdongrb said:

I didn't hear about that. I didn't even know there is a maximum deposit allowed. The 50k for me was a rare occurrence, usually 25k is my typical.

 

I did flip out a little when the machine locked up on me. It did display an error message and honestly I can't recall what it said but I still have a photo somewhere as I took one with my phone just in case the bank didn't believe me. BTW, for my incident it occurred during the day but it happened to be a holiday and the bank branch I was at was closed. 

So what did you do and what happened?

 

ATM's have an alert mechanism which sends messages to a call centre when they are low on cash or broken, it's possible the repair folks could have come out to fix it although in Thailand that would be a rare event.

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dingdongrb    216
2 minutes ago, chiang mai said:

So what did you do and what happened?

 

 

As my first post stated:

"On both occasions I just called the bank and it was squared away."

 

I had a Thai friend, since I don't speak fluent Thai, call the bank for me and explain my situation. The bank informed my friend that they indeed saw the deposit in the machine and explained why it locked up on me. (Machine was full.)

 

The bank said that the 50k would be seen in my account after 6 pm the next day. I saw it there the very next day when I checked sometime after 6 pm.....

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brewsterbudgen    5,422

Any ATM account can be hacked, Bangkok Bank is no better or worse than others.  I've used them for 12+ years (although I don't use online banking) and I've never had a problem.  My UK credit card was hacked though!

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sharktooth    792

Kasikorn text me after every transaction so it is very easy to keep on top of. Customer Service on phone banking speak perfect English and are very helpful. More so than most international banks.

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canthai55    1,085

If you have closed and reopened - different branches - new cards - and you are still being hacked, the problem does not lie with the banks. It is in your end - your laptop, fone, friends, GF ... Long list. Surprised you let it go on for so long without investigating. Or this whole thread is ...

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mamborobert    1,121

OP must be mildly retarded to have this saga still continuing on after more than a year at minimumand alleged multiple occurrences per Op to 2014.  At what point does one realise that the problem may not be the Bangkok Bank, but rather the person in the mirror.  PhDEducation in what?   Do they do PhD's in "Stupid" now.

 

Apologies to all actually mildly retarded people.

Edited by mamborobert

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Andrew Dwyer    1,502

I'm with Bangkok Bank and they send me a text immediately ( literally seconds) after I make a transaction ( ATM withdrawal, deposit from U.K. etc) plus I get a text telling me my balance every Monday am.
If the OP is to continue with Bangkok Bank this will be a little bit of security until he gets to the bottom of the problem.



Sent from my iPhone using Thaivisa Connect

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Chicog    14,486

I've heard too many horror stories (including inside jobs) where money is fraudulently removed from an account via ATM card, so I asked them to remove the card from my account (I only use it for deposit at the moment anyway).

This process was very easy.

I believe others then open a current account with a card simply for the purpose of withdrawing cash when required, and transfer only the required amount to it every month. This seems a very sensible way to limit your exposure.

 

 

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Lizard2010    224

MMM

Rarther strange no response

Only 1 post but several reposts on other posts

maybe wanted to have a post or you know what

If hacked 1 time

Have to look into whay

As stated many posibilitys

As one friends said keep all password on a  thumb /  USB Drive

Good advise i agree with

 

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Chicog    14,486
2 hours ago, Lizard2010 said:

MMM

Rarther strange no response

Only 1 post but several reposts on other posts

maybe wanted to have a post or you know what

If hacked 1 time

Have to look into whay

As stated many posibilitys

As one friends said keep all password on a  thumb /  USB Drive

Good advise i agree with

 

And how is that going to help you if someone has malware on your PC sniffing everything you do?

There are many other things you should be doing to secure Online banking before you worry about where you keep your passwords, if you write them down at all.

 

 

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BANGKOK 16 August 2017 19:57
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