Jump to content
Thailand Visa Forum by Thai Visa | The Nation
mrjohn

Buying a phone from Lazada

Recommended Posts

mrjohn    100

 

Since some of the dealers on Lazada undercut local prices by 20%, it makes sense to buy online.

 

I have bought small, cheap items from Lazada before with no problems but not so sure about a more expensive item like a smart phone.

So, is there anything to watch out for on Lazada?

 

For example, what is the difference between “local manufacturer warranty” and “warranty by service provider” are they both good?

 

Incidentally, I was thinking of buying the Huawei P9 lite but the GR 5 2017 is only slightly more expensive with much better specs.

 

The only negative review I could find of the GR 5 2017 was that the interface and Android OS were out of date but it appears that a free update will be available fairly shortly.

 

So, any views on these phones will also be very welcome.

 

Share this post


Link to post
Share on other sites
colinneil    18,156

Bought a smartphone (Asus) from Lazada over 2 years ago, still working fine.

Share this post


Link to post
Share on other sites
Langsuan Man    3,121

I bought my Nexus 5X from Lazada because  Google ran out of them (normal for Google Play) and it has performed as expected from a vanilla device 

Share this post


Link to post
Share on other sites
tutsiwarrior    1,238
Posted (edited)

I bought a Huawei Y6II from lazada in January and I'm pleased with it...it appears to have the same warranty arrangement as any phone purchased from a shop retailer, ie, warranty card in the box, etc...

 

presumably one could take the proof of purchase with the date to an OEM place and have the item serviced/repaired/exchanged as necessary during the warranty period...

 

 

Edited by tutsiwarrior
  • Like 1

Share this post


Link to post
Share on other sites
Henryford    685

I have bought 4 or 5 phones via Lazada, some in the 14,000 baht range, and all have been fine, and 20%+ cheaper than the local shops. I always pay cash and check that i get a sealed,  unopened box on delivery.

Share this post


Link to post
Share on other sites
Phuket Man    286

Two  iPhones and a Xiaomi MiMax.

No problems at all.

As said, pay on delivery.

Share this post


Link to post
Share on other sites
Felt 35    320

.......and the refurbished ones....buy or forget?

Share this post


Link to post
Share on other sites
PeCeDe    182

One disadvantage (not necessarily applicable to OP) might be that I bought a cheap, "ahem" inexpensive Chinese phone (delivered from China), and Thai customs refused it entry, sending it back to China citing it as being a potential security risk, this was just days after the Hua Hin explosions. Lazada were great, they told me what happened, immediately refunded my money, and on top of all that gave me a bonus cash certificate, which I put toward a Samsung phone from local distributor. I have really come to like Lazada, as long as you look carefully there always seem to be a bargain somewhere in their web pages. But, as always, Caveat Emptor.

Share this post


Link to post
Share on other sites
dddave    2,003
Posted (edited)

You really have to treat each order from Lazada separately. Some items are under warranty, many are not.  You always need to scroll down the spec sheet, well below the page you get when you click on an item.  On the spec. sheet, it will usually say if there is a warranty or not.

 

What about this http://www.lazada.co.th/apple-iphone-5s-16gb-gold-3774535.html?ff=1&setLang=en

I noticed this seller only offers a 1 week warranty whereas other sellers of the same device for close to the same price offer either a month or a year.

 

Edited by dddave

Share this post


Link to post
Share on other sites
Felt 35    320
3 hours ago, dddave said:

You really have to treat each order from Lazada separately. Some items are under warranty, many are not.  You always need to scroll down the spec sheet, well below the page you get when you click on an item.  On the spec. sheet, it will usually say if there is a warranty or not.

 

What about this http://www.lazada.co.th/apple-iphone-5s-16gb-gold-3774535.html?ff=1&setLang=en

I noticed this seller only offers a 1 week warranty whereas other sellers of the same device for close to the same price offer either a month or a year.

 

You are of course correct and I did not notice the short warranty! But noticed that the lazada phone is heavier than Iphone 5s generally is around the globe included that one for sale on centralonlineshopping (if original spec) How can that be and how can Lazada / seller price one phone which not say  refurbished with nearly the same price as the rest of Iphone 5s on Lazadas web which is refurbished?:unsure:

Share this post


Link to post
Share on other sites
Skeptic7    1,223

Bought a Huawei Smartphone on Lazada last month on sale for B4900 and am extremely pleased with it. Have also purchased a Flat Screen TV which was delivered with a broken screen. No problem returning it and getting the refund PLUS they also refunded our return shipping costs. Use Lazada nearly every month for something and we are very satisfied. :thumbsup:

Share this post


Link to post
Share on other sites
dddave    2,003
Posted (edited)
19 hours ago, Felt 35 said:

You are of course correct and I did not notice the short warranty! But noticed that the lazada phone is heavier than Iphone 5s generally is around the globe included that one for sale on centralonlineshopping (if original spec) How can that be and how can Lazada / seller price one phone which not say  refurbished with nearly the same price as the rest of Iphone 5s on Lazadas web which is refurbished?:unsure:

I suspect most retailers don't put their products on a scale and develop their own specs...they simply pull the specs from another source.  Unless that source is the manufacturers own spec-sheet, errors and inconsistencies are bound to creep in.

Lazada is an amalgamation of thousands of sellers and I doubt they have the resources to review and edit each sellers copy, once again leading to inconsistencies.  If you have any questions about an items description, Lazada gives you the option of contacting the seller and that's what you should do if you have any doubt or want more answers.

You should also question the seller just what they mean by "Re-furbished"..Does it mean the phone has been closely inspected and run through a series of standardized performance tests or did it simply get a wipe down and a new screen protector?

I purchased a re-furb laptop from Amazon and it has been fine, an acquaintance bought a re-furb phone on E-bay and he said it looked like it had been pulled from a swamp. 

"Buyer beware" prevails here...

Edited by dddave

Share this post


Link to post
Share on other sites
2008bangkok    670

Have brought numerous smartphone s from Lazada, infact the only place I'll buy now as they are ALOT cheaper than retail shops.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Recently Browsing   0 members

    No registered users viewing this page.

BANGKOK 20 September 2017 21:46
Sponsors
×