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Ford Thailand sales jump 50% in first quarter

70 posts in this topic

On 4/21/2017 at 11:07 AM, Bob12345 said:

I absolutely love the looks on the Everest but after the problems Ford had with the gear boxes, or better said how they handled it, and the very limited service opportunities in Thailand (garages, dealerships, etc) I won't even go for a test drive and will choose between the Fortuner and the MuX next month.

Choice of 2 sheds.

 

On 4/21/2017 at 0:14 PM, MINIMIGLIA said:

Go try a Pajero much better and cheaper, you will not look back

Correction, choice of 3 sheds.

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On 4/21/2017 at 9:40 AM, madmax2 said:

...plenty of other people having similar problems with Rangers still on red (temporary) plates...

We know and agree that you are a bitter, disenfranchised and ripped-off former Ford owner but there's absolutely no need to go making stuff up now is there?

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On 4/21/2017 at 7:09 PM, Hereinthailand said:

Kinda easy to have a big percentage jump when your sales numbers are that low. I like the ford truck, lots of xtras for the money compared to other brands and lower prices. We have been looking at all the different makes lately, but after all the bad press on ford we decided the Isuzu and their bulletproof motors were our choice when we buy. Also I wasnt impressed with the sales people at either of the ford dealers we went to compared to other brands.

Sorry that the bit about market share increase went over your head. From the OP:

 

Quote

The strong first quarter allowed Ford to continue outpacing the overall Thai industry, and boost its total market share for the quarter to 6.2 per cent, up 1.4 percentage points from the same quarter last year.

 

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ID: 54   Posted (edited)

20 hours ago, JaseTheBass said:

 


You're so blinded by hate (or embarrassment at using your money on an inferior product) that you're making yourself look stupid.

If you really do belive what you wrote above, then you're in a miniscule minority.

Sent from my SM-T815Y using Tapatalk
 

 

Or possibly, just possibly...

 

pajero

 
 
Word forms:pajera
 

masculine noun, feminine

  1. (vulgar, en sentido sexual) tosser (vulg), vvanker (vulg)
  2. (Central America, informal, = mentiroso) liar
  3. (Central America, = fontanero) plumber

adjective

(Central America, informal)
  1. (= mentiroso) fibbing (inf)
Edited by NanLaew
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ID: 55   Posted (edited)

18 hours ago, madmax2 said:

Ford service and customer care sucks and always has in Thailand just ask a few Thai people

Go ahead and ask a few Thai people. My experience with two different Thai dealerships, two different vehicles and a collective 100,000 km says otherwise.

 

Your experience with one dealership differs from mine.

 

PS. The Ford Thunderbird I had in the US was pretty good as well.

Edited by NanLaew
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My dad always said "Don't ask someone that has one, ask somebody that had one."


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2 hours ago, NanLaew said:

We know and agree that you are a bitter, disenfranchised and ripped-off former Ford owner but there's absolutely no need to go making stuff up now is there?

Not making anything up sport, no need to, last 2 times at workshop of the second ford dealer we were using there were 2 rangers in the workshop at the time, one belonged to a local police officer and the staff disappeared as soon as they saw him coming, the other a red one still on red plates was in the ford workshop on our last 3 visits with continuing unfixed engine problems

Yes you are right i am unhappy with ford service, i think anyone would be with 3 years of visiting 2 of their workshops with the same transmission problem, plus replacement of dash gauges the intercooler and the hose from intercooler to the engine.( over 2,000 baht for a rubber hose is a bit over the top with pricing in my opinion)

Anyway i have got rid of the ranger now what a heap of rubbish, when it was 2.5 years old ford would only offered me 400k for it as a trade in (Shows what they think of their own products)

At 4.5 years old the toyota dealer managed to get 500k for it from a independent used car dealer

and i was really happy to get rid of it and start again with a product (Toyota) which i have known all along as a reliable product with reasonable repair prices

 

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Not making anything up sport, no need to, last 2 times at workshop of the second ford dealer we were using there were 2 rangers in the workshop at the time, one belonged to a local police officer and the staff disappeared as soon as they saw him coming, the other a red one still on red plates was in the ford workshop on our last 3 visits with continuing unfixed engine problems
Yes you are right i am unhappy with ford service, i think anyone would be with 3 years of visiting 2 of their workshops with the same transmission problem, plus replacement of dash gauges the intercooler and the hose from intercooler to the engine.( over 2,000 baht for a rubber hose is a bit over the top with pricing in my opinion)
Anyway i have got rid of the ranger now what a heap of rubbish, when it was 2.5 years old ford would only offered me 400k for it as a trade in (Shows what they think of their own products)
At 4.5 years old the toyota dealer managed to get 500k for it from a independent used car dealer
and i was really happy to get rid of it and start again with a product (Toyota) which i have known all along as a reliable product with reasonable repair prices
 


Was it not under warranty at 2.5 years old?

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9 minutes ago, mogandave said:

 


Was it not under warranty at 2.5 years old?

 

Of coarse it was, They were even still covering the transmission with warranty at 4.5 years, after about 18 times in their workshops for up to 6 days at a time and sometimes having to wait weeks for parts you get sick of their excuses, ford blaming the dealer and the dealer blaming ford, lack of spare parts and properly trained technicians is ford motor companies fault in my opinion, just want people to know how ford customers are treated 

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9 minutes ago, madmax2 said:

Of coarse it was, They were even still covering the transmission with warranty at 4.5 years, after about 18 times in their workshops for up to 6 days at a time and sometimes having to wait weeks for parts you get sick of their excuses, ford blaming the dealer and the dealer blaming ford, lack of spare parts and properly trained technicians is ford motor companies fault in my opinion, just want people to know how ford customers are treated 

You are talking about a Fiesta/Focus or a Ranger variant.

 

Your mate MM he had the same problem.

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41 minutes ago, JAS21 said:

You are talking about a Fiesta/Focus or a Ranger variant.

 

Your mate MM he had the same problem.

ranger auto trans problem, friends had a Fiesta trans problem

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My next door neighbor has had an Everest for two or three years and loves it.


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3 hours ago, madmax2 said:

Not making anything up sport, no need to, last 2 times at workshop of the second ford dealer we were using there were 2 rangers in the workshop at the time, one belonged to a local police officer and the staff disappeared as soon as they saw him coming, the other a red one still on red plates was in the ford workshop on our last 3 visits with continuing unfixed engine problems

Yes you are right i am unhappy with ford service, i think anyone would be with 3 years of visiting 2 of their workshops with the same transmission problem, plus replacement of dash gauges the intercooler and the hose from intercooler to the engine.( over 2,000 baht for a rubber hose is a bit over the top with pricing in my opinion)

Anyway i have got rid of the ranger now what a heap of rubbish, when it was 2.5 years old ford would only offered me 400k for it as a trade in (Shows what they think of their own products)

At 4.5 years old the toyota dealer managed to get 500k for it from a independent used car dealer

and i was really happy to get rid of it and start again with a product (Toyota) which i have known all along as a reliable product with reasonable repair prices

 

Well we all know about Thai drivers and their red plates.... on old cars.

 

Seriously though, you have been shafted by both Phuket (or at least southern) dealerships as well as Ford and I don't blame you calling it a day; it only takes one crap car to reverse an opinion and although I am a happy Ford (ab)user, if I ever got a lemon and they didn't sort it out, I would be exactly like you. Just to remind me, did you personally take it beyond the dealerships with Ford head office in Thailand?

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What was the issue with the transmission?


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2 minutes ago, NanLaew said:

Well we all know about Thai drivers and their red plates.... on old cars.

 

Seriously though, you have been shafted by both Phuket (or at least southern) dealerships as well as Ford and I don't blame you calling it a day; it only takes one crap car to reverse an opinion and although I am a happy Ford (ab)user, if I ever got a lemon and they didn't sort it out, I would be exactly like you. Just to remind me, did you personally take it beyond the dealerships with Ford head office in Thailand?

I took it up with fords area manager and when he stopped answering his phone i talked to different people at fords head office, just a waste of time, at one stage when we had the problem for about 6 months they said they would replace the transmission if they could not repair it, When i asked them again after another six months to replace the transmission they refused to, wife wanted to drive to Bangkok and burn it in front of fords head office in the end, if i thought it would do any good and we would not have been locked up for doing it i would have

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10 minutes ago, mogandave said:

What was the issue with the transmission?


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When first starting of in the morning ( at 28,000 klm) it would stick in about forth gear and not change gears unless you pulled over and stopped and restarted the engine (which ford told me to do over the phone when we first had the problem so they already new about the fault)

In the end it could happen at any time, did not matter if it was hot or cold and usually did in heavy stop start traffic (at 63,000 klm)

The problem started when the vehicle as 18 months old and was still happening at 54 months old

They almost fixed it once by installing a second valve body take from another faulty transmission because they did not have and could not supply a new valve body, i think they mixed and matched parts from the 2 faulty valves and valve bodies, just a guess on my part

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21 hours ago, madmax2 said:

When first starting of in the morning ( at 28,000 klm) it would stick in about forth gear and not change gears unless you pulled over and stopped and restarted the engine (which ford told me to do over the phone when we first had the problem so they already new about the fault)

In the end it could happen at any time, did not matter if it was hot or cold and usually did in heavy stop start traffic (at 63,000 klm)

The problem started when the vehicle as 18 months old and was still happening at 54 months old

They almost fixed it once by installing a second valve body take from another faulty transmission because they did not have and could not supply a new valve body, i think they mixed and matched parts from the 2 faulty valves and valve bodies, just a guess on my part

I can understand that you are 'rather' unhappy with Fords.  Did you look at Australian Ford Forum to see if that problem was common.

 

I have to agree that Ford Service could be somewhat better! We deal with a company who's slogan is 'We aim to be No1' ...I said to a guy there ...if you are No1 ... God help the rest.

 

I am still very happy with the 'boat like' Everest :smile:. Seventeen months old and counting ...  The Fiesta EcoBoost, is two years old now and as yet, hasn't given a problem other than a new water pump!. Both have the two year extended warranty ... I'm not completely stupid!! Nearly went for the New Focus but after JoeW said try the Civic MrsJ went for that.

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12 minutes ago, JAS21 said:

I can understand that you are 'rather' unhappy with Fords.  Did you look at Australian Ford Forum to see if that problem was common.

 

I have to agree that Ford Service could be somewhat better! We deal with a company who's slogan is 'We aim to be No1' ...I said to a guy there ...if you are No1 ... God help the rest.

 

I am still very happy with the 'boat like' Everest :smile:. Seventeen months old and counting ...  The Fiesta EcoBoost, is two years old now and as yet, hasn't given a problem other than a new water pump!. Both have the two year extended warranty ... I'm not completely stupid!! Nearly went for the New Focus but after JoeW said try the Civic MrsJ went for that.

It was the Aussie and South African web sites that i found out the valve body was the major suspect in the gearbox problem, i told the ford dealer and FMC  this but they told me they were not interested

and had their own procedure for checking out faults with their vehicles,Ford Thailand advice's all the ford dealers in south east Asia how to repair/fix problems, and do not need advice from other countries it seems, probably a face thing

Best of luck with your Everest, cross your fingers and hope it never needs anything except regular servicing which the dealers can do

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